Reychie Lindquist
Early Childhood Education And Care Educator
Mount Gambier, SA
Summary
Passionate Educator with 7 years of experience in Early Childhood Education And Care. A solid history of successfully stepping into diverse room environments and supporting children with age and developmentally appropriate learning activities. Implement intervention strategies and management techniques to support children with challenging behaviors. Organized and dependable team member successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Assistant Educator
G8 Education/Community Kids Montebello
01.2016 - Current
- Applied play-based strategies to provide diverse approaches to learning.
- Implemented developmentally and culturally appropriate curriculum for children, creating positive and safe classroom environments.
- Used room observations to create written assessments of children's learning.
- Addressed behavioral and learning issues with parents and daycare management.
- Assisted and supervised children through entire day in care.
- Maintained and fostered positive and constructive interactions with staff, families and children.
- Maintained tidy and clean room consistent with safety and health standards.
- Prepared and maintained administrative records whenever reporting as Responsible Person for the day.
Risk Assessment Administrator
Bodog
05.2012 - 07.2012
- Daily risk assessment and investigation to eliminate customers with fraudulent activities using company based software.
- Received, recorded, tracked and maintained department specific files submitted by clients or by other departments using MS Office package and company owned application.
- Assisted clients and colleagues in verifying documents via email or phone.
- Identified issues, analyzed information and provided solutions to problems.
Assistant VIP Manager
William Hill Online
07.2008 - 12.2011
- Used critical thinking to break down problems, evaluate solutions and make decisions whilst carrying out day-day-day duties accurately and efficiently via email, phone or chat.
- Offered friendly and efficient service to VIP customers, handled challenging situations with ease.
- Trained and supervised new employees on system database, operations and procedures.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Exceeded goals through effective task prioritization and great work ethic.
- Worked flexible hours; night, weekend, and holiday shifts.
Customer Service Representative
Sitel Philippines
Quezon City , Philippines
10.2006 - 06.2008
- Provided primary customer support to internal and external customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Recommended products to customers, thoroughly explaining details.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
Customer Service Representative
West Contact Services
Makati , Philippines
01.2006 - 10.2006
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Educated customers about billing, payment processing and support policies and procedures.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Customer Service Representative
Teleperformance
Pasig City , Philippines
09.2005 - 12.2005
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Promoted available products and services to customers during service, account management and order calls.
Education
Diploma - Early Childhood Education And Care
Limestone Coast Training
Mount Gambier, SA10.2017
Bachelor of Science - Fisheries
Bicol University
Legazpi City, Philippines 03.2005
Skills
- Strong Work Ethic and Dependable
- Innovative, Collaborative and Team-Oriented
- Enthusiasm for Children and Teaching
- Caring and Empathetic Demeanor
- Appropriate Age Group Experience (6 months-6 years)
- Current certifications: Working With Children, First Aid, CPR and Food Safety
- Maintaining Safe Environments and Housekeeping Duties
Affiliations
FISHCARE Volunteer, Assistant Team Leader (2013-Present)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Timeline
Assistant Educator
G8 Education/Community Kids Montebello
01.2016 - Current
Risk Assessment Administrator
Bodog
05.2012 - 07.2012
Assistant VIP Manager
William Hill Online
07.2008 - 12.2011
Customer Service Representative
Sitel Philippines
10.2006 - 06.2008
Customer Service Representative
West Contact Services
01.2006 - 10.2006
Customer Service Representative
Teleperformance
09.2005 - 12.2005
Diploma - Early Childhood Education And Care
Limestone Coast Training
Bachelor of Science - Fisheries
Bicol University
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