Kritagya Ghimire
Launceston
Summary
Developed skills in providing personal care and support in hands-on environment, including effective communication and empathy. Seeking to transition into new field, leveraging ability to manage time efficiently and provide exceptional service. Aiming to bring compassionate and professional approach to new opportunities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front of house
Gracemere Hotel
10.2024 - 02.2025
- Greeting customers, welcoming diners and seating them
- Taking orders and ensuring all needs are promptly met to ensure positive feedback
- Serving food and drinks
- Handling payments
- Maintaining a clean and organised bar area, clearing tables and wiping surfaces
Personal Carer
BLUECARE Home Care
10.2024 - 02.2025
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided emotional support during difficult times, offering companionship and empathy to enhance mental wellbeing.
- Facilitated activities of daily living such as grooming, dressing, and personal hygiene for increased self-esteem and confidence among residents.
- Provided safe mobility support to help residents move around personal and public spaces.
Support Worker
Southern Cross Support Services
10.2024 - 02.2025
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Food Service Assistant & Cleaner
Arcare Aged care
08.2024 - 10.2024
- Prepare and serve meals, meeting residents' dietary needs
- Maintain cleanliness and sanitize food preparation and resident areas
- Restock kitchen and cleaning supplies, reporting any shortages
- Follow health, safety, and food hygiene standards
- Interact courteously with residents during meal service and cleaning tasks
Customer service
J N B Coffee Shop
06.2023 - 07.2024
- Process payments, enter orders accurately, resolve payment issues, and answer pricing questions
- Deliver food and drinks, check on customers, maintain cleanliness, and respond to requests quickly
- Support staff, handle complaints, ensure smooth operations, and train team members
- Manage staff, inventory, and finances, enforce service policies, hire and train employees, and ensure health and safety compliance
Customer Advisor
Siddhartha Bank Limited
02.2023 - 11.2023
- Carried out day-to-day duties accurately and efficiently
- Enhanced communication and problem-solving abilities
- Managed time to balance multi tasked and ensure timely responses
- Team collaboration and built strong customer relationship
- Adapted to different customer personalities and stress management
Education
Certificate IV - aging support
Westview college PTY LTD
10.2024
Master of Professional Accounting - Accounting
University of Tasmania
TAS12-2026
BBA - Accounting
Tribhuvan University
Hetauda, Nepal01-2023
Skills
- Judgement and decision making
- Reliability
- Communication skills
- Attentive
- Meal preparation
- Time management
- Problem solving
- Hard working
- Active listening
- Transportation assistance
- Personal hygiene assistance
- Recreational activities
Certification
- HLTAID011 Provide First Aid
- HLTAID010 Provide Basic Emergency Life Support
- Verified driver's license
- QLD Employee WWC check
Languages
Nepali
English
Hindi
Timeline
Front of house
Gracemere Hotel
10.2024 - 02.2025
Personal Carer
BLUECARE Home Care
10.2024 - 02.2025
Support Worker
Southern Cross Support Services
10.2024 - 02.2025
Food Service Assistant & Cleaner
Arcare Aged care
08.2024 - 10.2024
Customer service
J N B Coffee Shop
06.2023 - 07.2024
Customer Advisor
Siddhartha Bank Limited
02.2023 - 11.2023
Certificate IV - aging support
Westview college PTY LTD
Master of Professional Accounting - Accounting
University of Tasmania
BBA - Accounting
Tribhuvan University
Similar Profiles
Tarlia MooreTarlia Moore
Assistant Butcher at Gracemere Quality MeatsAssistant Butcher at Gracemere Quality Meats
Jordan DRENNENJordan DRENNEN
Dental Assistant at Gracemere DentalDental Assistant at Gracemere Dental
Mackenzie SaundersMackenzie Saunders
Experienced Cashier/Fast Food Worker at Gracemere BakeryExperienced Cashier/Fast Food Worker at Gracemere Bakery