Kritika Kritika
Deanside,VIC
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Kindergarten Teacher
Little Stars Early Learning&Kindergarten
Shepparton , VIC
07.2022 - Current
- Planned and implemented engaging lessons to meet the individual needs of each student.
- Assessed students' progress and created reports for parents, administrators, and other teachers.
- Developed positive relationships with students, families, staff members, and outside agencies.
- Utilized appropriate teaching methods to motivate students in academic tasks.
- Fostered an atmosphere of respect through positive reinforcement techniques.
- Monitored student behavior throughout the day to ensure safety rules were being followed.
Warehouse Packer
Cinnabon
Melbourne , VIC
07.2021 - 07.2022
- Assembled and packed orders according to customer specifications.
- Verified accuracy of items picked against packing list.
- Labeled boxes, containers, and pallets for shipment purposes.
- Maintained cleanliness of warehouse by sweeping floors, removing debris and dusting shelves.
- Weighed packages prior to shipping to ensure compliance with weight regulations.
- Monitored stock levels in assigned areas of the warehouse to ensure adequate supply availability.
- Identified damaged or defective products upon receipt and reported them accordingly.
- Stacked cartons onto appropriate pallets according to size and weight restrictions.
Customer Service Representative
Palace Kebabs
Taigum , Qld
11.2020 - 06.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Kitchen Hand
Smoky Pizza
Kedron , QLD
10.2019 - 10.2020
- Stocked shelves with food supplies, such as canned goods and dry ingredients.
- Assisted cooks in preparing meals by washing vegetables and fruits, cutting meats and other tasks as needed.
- Disposed of garbage according to health regulations.
- Received deliveries of food items and stored them properly.
- Checked temperatures of freezers, refrigerators and hot holding units regularly to ensure food safety standards were met.
- Served food during catered events or banquets as requested by supervisors or chefs.
- Swept and mopped floors to maintain cleanliness in the kitchen area.
- Communicated effectively with co-workers regarding daily tasks assigned.
- Prepared simple salads, sandwiches, appetizers, as directed by supervisor or chef.
Customer Service Cashier
7 Eleven
Bray Park , Qld
04.2018 - 10.2019
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Verified that all coupons were valid prior to processing them into the system.
- Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
Education
Graduate Dilpoma - Early Childhood Education
RMIT
Bundoora, VIC07-2022
BBA - Hospitality And Tourism Management
James Cook University Brisbane Campus
Brisbane, QLD12-2020
Skills
- Early Childhood Development
- Early education specialist
- Cooking
- Kitchen Organization
- Food Preparation
- Food Quality Standards
- Student Records Management
- Excellent classroom management
- Scheduling
- Call Management
- Customer Service
- Cash Handling
- Product Knowledge
- POS System Operation
Certification
- Food Handling Certificate
- First aid and CPR
- Working with Children Check
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
Availability
- Available 7 days a week with flexibility of rotating roster.
Timeline
Kindergarten Teacher
Little Stars Early Learning&Kindergarten
07.2022 - Current
Warehouse Packer
Cinnabon
07.2021 - 07.2022
Customer Service Representative
Palace Kebabs
11.2020 - 06.2021
Kitchen Hand
Smoky Pizza
10.2019 - 10.2020
Customer Service Cashier
7 Eleven
04.2018 - 10.2019
- Food Handling Certificate
- First aid and CPR
- Working with Children Check
Graduate Dilpoma - Early Childhood Education
RMIT
BBA - Hospitality And Tourism Management
James Cook University Brisbane Campus
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