Adept at multitasking and organization, I enhanced customer satisfaction and streamlined service at The Branksome Hotel & Residences. My proficiency in POS system operation and my ability to foster warm customer relationships significantly boosted the restaurant's reputation. I also played a key role in training new staff, demonstrating both leadership and sales expertise.
Overview
1
1
year of professional experience
Work History
Wait Staff Member
The Branksome Hotel & Residences
08.2023 - 01.2025
Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
Cultivated warm relationships with regular customers.
Bussed and reset tables to keep dining room and work areas clean.
Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
Assisted in training new waitstaff members, fostering a team-oriented work environment.
Minimized wait times by quickly seating guests during peak hours, improving overall customer experience.
Boosted restaurant reputation with exceptional attention to detail, prompt service, and a friendly demeanor.
Served food and beverages promptly with focused attention to customer needs.
Education
GED -
APIC
Fortitude Valley, QLD
06-2026
Skills
Strong multitasking
Efficient organization
POS system operation
Professional appearance
Order management
Order accuracy
Menu memorization
Cash handling
Timeline
Wait Staff Member
The Branksome Hotel & Residences
08.2023 - 01.2025
GED -
APIC
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