KULDEEP KAUR
Quakers Hill,NSW
Summary
Responsible and dedicated customer service team member with proven multitasking and organizational skills. Proficient in operating in fast-paced environment to coordinate paperwork, process payment and complete orders. Proactively manage shipments and coordinate deliveries with strong attention to detail and systematic approach.
Overview
8
8
years of professional experience
Work History
Duty Manager
Manushi Singh
01.2020 - 10.2023
- Maintained clean and organized work environment to maintain customer safety.
- Built strong relationships with customers and colleagues by providing friendly and personable service.
- Responded to customer calls and emails to answer questions about products and services.
- Collaborated with other departments to guarantee customer satisfaction.
- Answered customer questions about product availability and shipment times.
- Refunded money and adjusted bills to resolve customer service or billing complaints.
- Communicated with suppliers to maintain updated information regarding status of current orders.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Transported food items from storage areas to kitchen for prepping.
- Plated and presented food following chef requirements.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Cleaned and maintained work areas, equipment and utensils.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
Kitchen Hand
Anthny
05.2023 - 09.2023
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Managed time to juggle multiple tasks simultaneously with ease.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Teacher
School
10.2015 - 12.2018
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Incorporated multiple types of teaching strategies into classroom.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Supported student physical, mental, and social development using classroom games and activities.
Picker Packer
TMA
Granville, NSW
10.2023 - 12.2023
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
- Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Education
Hospitality
APEX
Parramatta, NSW08.2023
Skills
- Clerical Support
- Customer Consultation
- Technical Support
- Product Promotion
- Complaint Resolution
- Cash Handling
- Order Processing
- Quality Control
- Customer Service
- Order and Refund Processing
- Issue and Complaint Resolution
Timeline
Picker Packer
TMA
10.2023 - 12.2023
Kitchen Hand
Anthny
05.2023 - 09.2023
Duty Manager
Manushi Singh
01.2020 - 10.2023
Teacher
School
10.2015 - 12.2018
Hospitality
APEX
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