Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Registered nurse (Silverchain specialised in Palliative & Community Services)
Silver Chain Palliative Community Services
07.2017 - Current
Served as Team Leader, overseeing after-hours operations and providing coverage for the entire Western Sydney region, managing approximately 300 patients
Acted as the point of contact for patients, providing phone support, and coordinating RN visits as needed
Filled in as a Case Coordinator when required, ensuring seamless continuity of care for patients
Conducted night shifts, providing comprehensive palliative care services to patients across Western Sydney
Provided end-of-life care, focusing on ensuring patients' comfort and dignity in their final stages at home
Supported families through emotional distress and provided reassurance and psychological support during difficult times
Demonstrated advanced knowledge in palliative care emergencies and symptom management
Proficient in performing procedures such as pleurax drainage, ascetic drainage, IDC, SPC, SD, and administering subcutaneous medications
Recognised patients' symptoms, administered medications within the scope of practice, and collaborated with interdisciplinary teams to optimise patient comfort and family understanding.
Registered nurse
National Nurses Plus (Agency)
04.2016 - Current
Developed comprehensive care plans for elderly residents, ensuring individualized and holistic care
Managed medication administration, including controlled substances (S4 and S8 meds), while maintaining strict adherence to protocols and ensuring patient safety
Maintained accurate records of patient care and treatment plans, ensuring compliance with regulatory standards
Conducted weekly reviews of patient progress and adjusted care plans as necessary to optimize outcomes
Collaborated effectively with staff from diverse cultural backgrounds to provide culturally sensitive care and promote a supportive environment
Provided wound care and dressing changes, utilizing evidence-based practices to promote healing and prevent infections
Conducted fall assessments and implemented appropriate interventions to mitigate fall risks
Maintained patient diagnosis records, attended family conferences, and facilitated effective communication between healthcare team members and family members
Liaised with pharmacists regarding medication changes, participated in doctor rounds, consulted with Nurse Practitioners, Speech Pathologists, and Physiotherapists as needed to ensure comprehensive patient care
Demonstrated strong teamwork skills, actively contributing to a collaborative work environment and supporting fellow healthcare professionals.
Registered Nurse
Montefiore Nursing Home
04.2016 - 03.2017
Provided specialised care to residents with Dementia and high care need offering reassurance and psychological support to manage mental issues effectively.
Managed symptoms through comprehensive assessments of residents history, psychosocial status, and physical condition, developing and reviewing nursing care plan with required time frames.
Administered and managed psychotic medications, ensuring adherence to protocol and monitoring for therapeutic effectiveness and potential side effects.
Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
Reduced hospital readmissions through effective discharge planning, patient education, and follow-up care coordination.
Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Streamlined medication administration processes for increased safety and accuracy during busy shifts.
Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Managed care from admission to discharge.
Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
Assistant Nurse
National Nurses Plus (Agency)
12.2013 - 06.2015
Ensuring that the residents are showered, dressed, fed and ready for their treatments and activities
Providing nursing services within the defined scope of practice based on residents assessments and care planning procedures
Monitoring patient’s BSL, vital signs( B.P, HR,O2 sat, temp etc) and general condition, assessing, addressing, documenting and reporting symptoms and changes in the residents’ conditions
To care resident and ensure that all of their daily needs are met
Monitoring residents’ progress , evaluating effectiveness of nursing intervention and consulting with appropriate members of healthcare team
Maintain clean and safe environment for the residents
Implementing and maintaining organization’s policies and procedures
Participating in staff in staff educational programs.
Clinical Instructor
Punjab National Nursing School
04.2009 - 04.2012
Taught MEDICAL-SURGICAL NURSING, MIDWIFERY and COMMUNITY HEALTH NURSING, and demonstrated clinical procedures related to the subjects to the students
Practically taught various important concepts of ward management like Nursing rounds/staffing pattern/ giving and taking over of patients, articles
Did Assessment of students in theory as well as in practical with e-demonstrations/examinations/tests
Maintained various records like student attendance records
Advice and assist standards during clinical hours
Assisted with all internal and external audits in the hospital settings
Assist in the process of maintain the material and supplies needed in the clinical classrooms
Participated in ongoing education
Versatile in medication administration, possess strong interpersonal, communication and leadership skills.
Skills
Care Planning
Case Management
Wound Care
Health screening
Critical Care
Medical Recordkeeping
Chart updating
Nursing staff leadership
Emergency Response
Patient Management
Qualification Obtained - Professional
IRON (Initial registration for overseas nurses) Course, ETEA (Education Training & Employment Australia), 76 Elara Boulevard, Marsden Park, NSW, 2765, 02/2015, 04/2015
Bachelor of Science in Nursing (Post Basic), Shri Guru Ram Rai Institute of Medical and Health Sciences, College Of Nursing, Patel Nagar, Dehradun, Uttrakhand, 248001, 09/2006, 10/2008
Diploma in General Nursing and Midwifery, State Institute of Nursing and Para Medical Sciences, Badal, Muktsar, Punjab, 152113, 10/2002, 09/2005
Certificate 3 in aged care and Apply first aid, Quality Care Training Services, PO Box 471, West Ryde, NSW, 1685, 05/2012, 06/2012
Certification
First aid and Basic life support
Clinical Procedural Skills
Registered Nurse Division 1, Australian Health Practitioner Regulation Agency (AHPRA), True, Understanding of the role of the registered nurse within the clinical setting, Ability for patient care including procedures and steps to be followed according to established nursing standards, Extensive experience in handling the patients, Understanding of legislative responsibilities for occupational health safety (OHS), Understanding of Australian Nursing and Midwifery Council (ANMAC) competencies, Ability to do planning, implementation and evaluation of appropriate nursing care required by the patient, Ability to deal with cross-cultural perspective and non English speaking backgrounds, Literacy in basic computer skills, interpersonal and leadership skills, Strong hold on medication administration following the nine rights of drug administration, Effective communication skills including problems solving and conflict resolution skills, Participates and willing to participate in Continuous Professional Development (CPD) and progression towards post graduation qualifications, Ability to work effectively as a part of multidisciplinary team and reports to the Nurse Unit Manager (NUM), Director Of Nursing (DON) or clinical services coordinator
Registration History
Registered Nurse (Division 1), Australian Health Practitioner Regulation Agency (AHPRA), NMW0001968606
Bachelor in Nursing (Post Basic), Uttrakhand Nurses and Midwives Council, 2398, Uttrakhand, India, 02/10/2014, Present
General Nursing And Midwifery, Uttrakhand Nurses and Midwives Council, 2398, Uttrakhand, India, 01/08/2014, Lifetime
Languages
English, Hindi, Punjabi, French
Licence
Full Australian Driving Licence
Disclaimer
I hereby declare that the above written particulars are true to the best of my knowledge and belief.
References And Publications - References
On request
Timeline
Registered nurse (Silverchain specialised in Palliative & Community Services)
Spiritual Care Worker - Pastoral Practitioner at Silver Chain Community Palliative Care ServiceSpiritual Care Worker - Pastoral Practitioner at Silver Chain Community Palliative Care Service
Assistant Senior Research & Policy Analyst at NSW Government - Transport for New South WalesAssistant Senior Research & Policy Analyst at NSW Government - Transport for New South Wales