KULJEET KAUR
Thornlie,WA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
15
15
years of professional experience
Work History
Transport Supervisor
Toll
Perth
11.2024 - Current
- Supervised daily transport operations to ensure timely deliveries and safety compliance.
- Coordinated schedules and routes to optimize fleet management and resource allocation.
- Managed communication between drivers, customers, and dispatch teams.
- Monitored fleet performance to ensure compliance with safety regulations and company policies.
- Monitored vehicle maintenance and reported issues to ensure fleet reliability.
- Implemented process improvements that streamlined logistics workflows.
- Conducted regular inspections of equipment to ensure adherence to safety standards.
- Performed regular inspections of vehicles to ensure that they were roadworthy at all times.
- Organized periodic safety meetings for all staff involved in transport operations.
Operations Support
Toll
Perth
08.2023 - 11.2024
- Coordinated maintenance and repair schedules for vehicles to ensure operational readiness
- Ensured compliance of vehicles with safety rules, laws, and company policies
- Collected and organized driver reports, including license, medical, and training assessments.
- Updated subcontractor fleet list to maintain accurate compliance documentation
- Organizing with service provider to work onsite or offsite.
Shift Supervisor
KFC
Perth
07.2020 - 06.2023
- Developed company service standards, supervised staff, and managed resources to enhance operational efficiency.
- Managing manpower resources effectively to make sure all business objectives are met consistently.
- Addressed customer queries effectively and professionally to improve satisfaction.
- Maintained clean and comfortable store environment to ensure positive customer experiences.
- Following all operational procedures for cash handling, health and safety, and security to ensure the well-being of self, other staff and customers at all times.
- Monitored stock levels and placed orders to ensure product availability.
Restaurant Manager
Wendy's
Auckland, New Zealand
05.2017 - 04.2020
- Set budgets and/or agreed them with senior management.
- Analyzed and planned restaurant sales and profitability to support financial goals.
- Prepared end-of-shift/week reports detailing staff performance, food inventory, and sales metrics.
- Interviewed and hired new staff.
- Created staff rosters for efficient scheduling. and managing long shifts.
- Handled daily sales activities to ensure smooth transactions.
- Communicated well with dealers and suppliers.
Shift Manager
Wendy's
Auckland, New Zealand
01.2016 - 10.2017
- Developed company service standards, supervised staff, and managed resources to enhance operational efficiency.
- Managed manpower resources to consistently meet business objectives and maintain service quality.
- Conducted daily staff briefings to address work-related issues and improve team communication.
- Handled customer inquiries with professionalism and efficiency.
- Following all operational procedures for cash handling, health and safety, and security to ensure the well-being of self, other staff and customers at all times.
- Maintaining a clean and comfortable store environment.
Front Liner
Mobil
Hamilton, New Zealand
01.2015 - 01.2016
- Provide quality customer service at the console and forecourt every day.
- Upsell customers on drink and snack items.
- Secured cash and balanced shift funds to ensure accurate financial transactions.
- Restocked shelves and coordinated new merchandise orders to maintain inventory levels.
- Checked stock for expirations and removed outdated items to uphold product quality.
- Followed health and safety regulations to ensure a safe environment.
Front of House/Cashier
Nando's
Hamilton, New Zealand
01.2012 - 10.2014
- Customer service (face to face, phone).
- Provided attentive table service to enhance the dining experience.
- Described menu items to customers to aid their selection.
- Serving the food and beverages.
- Operated till and completed daily cash reports.
- Managed daily operations, including opening and closing procedures.
- Performed cleaning tasks to maintain high hygiene and cleanliness standards.
- Assisted kitchen staff with food preparation to support efficient service.
Education
Graduate Diploma - Business Studies
Wintec
New Zealand01-2012
Master - business administration in marketing and HR
Doaba Institute of management and Technology
India01-2010
Skills
- Shift management
- Adapt to challenges
- Lifelong learning
- Punctuality
- Work dedication
- Honesty
Languages
English
Professional
Punjabi
Professional
Hindi
Professional
Timeline
Transport Supervisor
Toll
11.2024 - Current
Operations Support
Toll
08.2023 - 11.2024
Shift Supervisor
KFC
07.2020 - 06.2023
Restaurant Manager
Wendy's
05.2017 - 04.2020
Shift Manager
Wendy's
01.2016 - 10.2017
Front Liner
Mobil
01.2015 - 01.2016
Front of House/Cashier
Nando's
01.2012 - 10.2014
Graduate Diploma - Business Studies
Wintec
Master - business administration in marketing and HR
Doaba Institute of management and Technology