- Tech Nerd
- Gym
- Anime
- Travel
Kunzah Saeed
Melbourne,VIC
Summary
Results-driven sales closer with technical mindset and a proven track record. Expertise in objection handling, closing techniques, and pipeline management, contributing to a 44% close rate and successful sales strategies.
Overview
6
6
years of professional experience
Work History
Sales Closer
Aligned Flow
07.2025 - Current
- B2B Sales - Sell professional technical services for businesses
- Conducted effective sales presentations to potential clients, addressing their needs and concerns.
- Built strong relationships with customers, fostering loyalty and repeat business with 44% close rate.
- Utilised CRM software (GoHighLevel and Pipedrive) to track leads and manage customer interactions efficiently.
- Collaborated with the team to refine sales strategies based on customer feedback.
- Assisted in training new team members on best practices for closing sales effectively.
- Developed product knowledge to effectively communicate features and benefits during sales calls.
- Built strong relationships with customers, fostering loyalty and repeat business.
Network Engineer
Accruent
11.2021 - 06.2025
- Deploy, maintain and troubleshoot network devices in 6 physical data centers & hybrid cloud systems.
- Lead PROJECTS - Deploy IDS/IPS in PaloAlto FW, Migration projects (Expedition tool), Integration with NSX-T technology, Deploy Cisco CSPC Collector, Deploy Palo Alto in cloud & firmware upgrades of network devices.
- On daily basis, I work with - Cisco ASA (CLI/ASDM), Palo Alto, F5 BIG-IP Load Balancer, Cisco ASR/CSR, on-prem cloud: Cisco UCS (iSCSI storage) technology using VMware vCenter & public clouds: AWS, Azure, GCP and OCI.
- Responsible for being on-call in rotation to provide 24x7 support for network and server systems across all product lines.
Network Security Engineer
King Faisal Specialist Hospital & Research Centre
04.2020 - 11.2021
- Monitor, manage and analyse IPS traffic, alerts and logs on the FMC firewall.
- Configure, manage and troubleshoot Cisco switches, routers and firewalls.
- Excellent knowledge and implementation of many OSI protocols: Telnet/SSH, TLS, SSL IPsec, QoS, SNMP, TACACS+, RADIUS with AAA, LDAP, FTP, RTP, TCP, UDP, DNS, DHCP, ARP, VLANs, VTP, STP, LLDP/CDP, VPN, MAC addresses, IPv4, routing protocols (BGP, EIGRP and OSPF), and many more.
- Implement VPN technologies DMVPN, GRE tunnelling over MPLS WAN connection.
- Tools/Application: SolarWind, Cisco Prime, Wireshark, Cisco AnnyConnect, Anydesk, Cisco Meeting Manager, Cisco Call Manager, Cisco WebEx, Jabber, Microsoft Teams, Microsoft Office.
Technical Lead
University of Bradford
09.2019 - 04.2020
- Design and implement integrated technical systems for 20+ university events, coordinating multiple audio, visual, and networking components into cohesive solutions
- Reduced setup time by 28% by creating standardised equipment configurations and troubleshooting protocols
- Managed real-time technical troubleshooting during live events, maintaining 97% uptime across all productions
- Led a team of 5-8 technical volunteers, providing training on equipment handling and system diagnostics
- Developed technical documentation that became the standard reference for future event teams
Education
High Ticker Remote Closer - Sales Closer
SheSells
Remote12-2025
Bachelor of Engineering - Mechanical Engineering
University of Bradford
Bradford, UK08-2020
Skills
- B2B and B2C sales
- Sales presentations
- Objection handling
- Sales strategy development
- Pipeline management
- Closing techniques
- Building rapport
- Staff training
Interests
Timeline
Sales Closer
Aligned Flow
07.2025 - Current
Network Engineer
Accruent
11.2021 - 06.2025
Network Security Engineer
King Faisal Specialist Hospital & Research Centre
04.2020 - 11.2021
Technical Lead
University of Bradford
09.2019 - 04.2020
High Ticker Remote Closer - Sales Closer
SheSells
Bachelor of Engineering - Mechanical Engineering
University of Bradford