Kurt Andrew Paulin

09.2025 - Current

Maintained general knowledge of departments to help customers quickly locate products and merchandise.
Second in command, when the manager is currently not in the store I take in charge
Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
Interacted positively with team members and customers to promote commitment to organization's vision and values.
Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
Participated in ongoing training programs to stay current on company policies, procedures, and product knowledge.
Assisted colleagues during busy periods or when covering absences so that the optimum level of staffing was maintained at all times.
Ensured store presentation met company standards by arranging displays attractively and keeping shelves wellstocked.
Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
Developed strong relationships with regular customers which increased return visits.

Summary