Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Affiliations
Certification
References
Timeline
Generic

Kushlani Nanayakkara

Melbourne,VIC

Summary

Results-driven student with excellent organizational and communication skills. Successful at accomplishing student's visas. Strong analytical thinker and problem solver quick to learn new processes.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Senior Student Counsellor – Australia & NZ

IDP Education Lanka (Pvt) Ltd
Colombo , Western Province
07.2023 - 08.2024
  • Student Visa lodgement of Australia and New Zealand.
  • Documentation and Coordinating of Students Visa for Australia & INZ letters.
  • Documentation and Coordinating of Immigration Organization of Migration (IOM) letters of NZ student visas.
  • Statement of Purpose (GSR/SOP) & Supplementary (SUP) Documentation in-charge for Australia & NZ student visas.
  • Student Counselling & Marketing for Australia & NZ.
  • Interviewing students for visa interview calls.
  • In charge and supervision of Australia & NZ students' immigration files.
  • Spreadsheets & reports / C4C (Cloud for Customer SAP System)/ Study Link portal, Database & Record Management.
  • Knowledge of working under university representatives, universities, polytechnics/colleges, NZ Immigration, and Australia DHA.
  • Applying offers for Australia & NZ College and Universities for students.
  • Knowledge of Australia & NZ student visa rules and regulations.
  • Ability to produce consistently accurate work even while under pressure, multitask, and manage conflicting demands.

Student Counsellor – Australia & New Zealand

IDP Education Lanka (Pvt) Ltd
Colombo , Western Province
07.2021 - 06.2023

Education Advisor – New Zealand & Australia

Adventus Education (Pvt) Ltd
Colombo , Western Province
02.2020 - 06.2021
  • Student Counselling and marketing for New Zealand and Australia.
  • Visa Documentation for New Zealand and Australia.

Student Counsellor – New Zealand

IDP Education Lanka (Pvt) Ltd
Colombo , Western Province
01.2019 - 02.2020
  • Student Visa lodgement of Immigration - New Zealand.
  • Documentation and Coordinating of Student's visa New Zealand Immigration (INZ) letters.
  • Documentation and Coordinating of Immigration Organization of Migration (IOM) letters of New Zealand student visas.
  • Statement of Purpose (SOP) & Supplementary (SUP) Documentation in-charge for New Zealand student visas.
  • Student Counseling & Marketing for New Zealand.
  • Interviewing students for visa interview calls.
  • In-charge and supervision of New Zealand students' immigration files.
  • Spreadsheets & reports / C4C (Cloud for Customer SAP System) Database & Record Management.
  • Knowledge of working under New Zealand representatives, universities, polytechnics, and New Zealand Immigration visa officers.
  • Applying offers for New Zealand Colleges & Universities of students.
  • Knowledge of New Zealand student visas, PR, and dependent visas.
  • Ability to produce consistently accurate work even while under pressure, multitask, and manage conflicting demands.

Office Executive/Student Counsellor – New Zealand

Beverley International (Pvt) Ltd
Colombo , Western Province
12.2015 - 01.2019
  • Office Administrative Functions.
  • Documentation and Coordinating of Student Visa New Zealand Immigration (INZ) Letters.
  • Documentation and Coordinating of Immigration Organization of Migration (IOM) letters of New Zealand student visas.
  • Statement of Purpose (SOP) & Supplementary (SUP) Documentation in-charge for New Zealand student visas.
  • Student Counselling & Marketing for New Zealand, Australia, and Europe Countries.
  • In-charge and supervision of New Zealand students' immigration files.
  • Europe countries (Germany) student visa file & document handling.
  • Support for other category visa files. (Dependent, Visit & Work Visas – New Zealand)
  • Spreadsheets/Reports & Database (Records) Management.
  • Knowledge of working under foreign coordinators and embassy.
  • Knowledge of foreign Countries (New Zealand, Europe and Australia) education, working and PR.
  • Ability to produce consistently accurate work even whilst under pressure & multi task and manage conflicting demands.

Executive Office Administrator

Business Management School (BMS)
Colombo , Western Province
01.2015 - 10.2015
  • Filtered emails based on importance and escalated issues to leadership.
  • Replenished office supplies, placing new orders for restocking to maintain inventory (Laboratories and office).
  • Processed financial documents, contracts, expense reports and invoices.
  • Interacted professionally with lecturers and students, answering questions, and responding to phone and email inquiries.
  • Reviewed documents and obtained additional information to complete accurate exams, conduct, and avoid delays.
  • Coordinated onsite training events with students and visiting lectures and online webinars.
  • Support and Supervision of Laboratories.
  • Ability to produce consistently accurate work, even while under pressure.
  • Ability to multitask and manage conflicting demands.

Trainee Teacher

Highlands College
Colombo , Western Province
02.2011 - 06.2011
  • Collaborated with teacher to plan and achieve instructional goals and objectives.
  • Attended and contributed to staff meetings.
  • Offered students personalized educational, behavioral and emotional support.
  • Created lesson plans to incorporate mandated topics and include immersive activities for student engagement.
  • Developed deeper understanding of teaching strategies with increasing responsibility for student learning.
  • Coordinated successful student organization events and activities.
  • Managed classroom procedures and organized resources to promote safety and learning.

Education

MBA - Master of Business Administration (Global)

University of Bedfordshire
United Kingdom
07-2020

Bachelor of Science - Bsc (Natural Sciences)

The Open University of Sri Lanka
Sri Lanka
12-2014

Diploma Certificate - HRM

Lanka Institute of Technological Studies
Sri Lanka
09-2013

Diploma - Computer Technology

Digital College
Sri Lanka
03-2009

Skills

  • Business Correspondence
  • Operations Support
  • Administrative Support
  • Database Updating
  • File and Document Management
  • Fast Learner
  • Team Collaboration
  • Deadline Driven
  • File and Document Management
  • Positive Attitude
  • Flexible Schedule
  • Time Management
  • Punctual and Reliable
  • Data Entry
  • Call Response and Transfer

Accomplishments

  • Student Placement Excellence – Australia, Best Counsellor Award (Individual Performance) (Gold Category) – Performance for Counseling Australia – bound students 2023.
  • Student Placement Excellence – Australia, Best Counsellor Award (Individual Performance) (Silver Category) – Performance for Counseling Australia – bound students 2022.
  • IDP iShine Award – In recognition of demonstrated performance excellence for quarter 1 financial year 2023.

Languages

English
Full Professional
Sinhalese
Native/ Bilingual

Affiliations

  • Participated to represent the IDP Sri Lanka at familiar Visit - University of Sydney, Sydney - 2022 December
  • Participated to represent the IDP Sri Lanka at familiar Visit - RMIT University, Melbourne - 2023 September
  • Participated experience UWA Workshop, Sri Lanka - University of Western Australia, Perth
  • Participated the Kaplan International Pathways product training, Sri Lanka
  • Participated the Western Sydney University, Sydney Campus & SIBT training session, Sri Lanka

Certification

  • Qualified Education Agent Counsellor, PIER (Professional International Education Resources) 2023, QEAC No: 12061

References

References available upon request.

Timeline

Senior Student Counsellor – Australia & NZ

IDP Education Lanka (Pvt) Ltd
07.2023 - 08.2024

Student Counsellor – Australia & New Zealand

IDP Education Lanka (Pvt) Ltd
07.2021 - 06.2023

Education Advisor – New Zealand & Australia

Adventus Education (Pvt) Ltd
02.2020 - 06.2021

Student Counsellor – New Zealand

IDP Education Lanka (Pvt) Ltd
01.2019 - 02.2020

Office Executive/Student Counsellor – New Zealand

Beverley International (Pvt) Ltd
12.2015 - 01.2019

Executive Office Administrator

Business Management School (BMS)
01.2015 - 10.2015

Trainee Teacher

Highlands College
02.2011 - 06.2011

MBA - Master of Business Administration (Global)

University of Bedfordshire

Bachelor of Science - Bsc (Natural Sciences)

The Open University of Sri Lanka

Diploma Certificate - HRM

Lanka Institute of Technological Studies

Diploma - Computer Technology

Digital College
Kushlani Nanayakkara