Kushlani Nanayakkara
Student Counsellor
2/6, Tobias Avenue, Glen Waverley ,VIC
Summary
Detail-oriented and dedicated professional with extensive experience in student counseling and visa documentation for Australia and New Zealand. Proven track record in streamlining visa application processes and enhancing student placement success rates. Adept at problemsolving and managing complex documentation under tight deadlines. Excels in high-pressure environments with a focus on delivering exceptional client service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Student Counsellor – Australia & NZ
IDP Education Lanka (Pvt) Ltd
Colombo , Western Province
07.2023 - 08.2024
- Student Visa lodgement and offer applying of Australia and NZ.
- Documentation and Coordinating of Australia & NZ Students Visa (DHA, INZ, and IOM).
- GSR/SOP & Supplementary (SUP) Documentation.
- Student Counselling & Marketing for Australia & NZ.
- Interview students for visa interview calls.
- Spreadsheets & reports / C4C (Cloud for Customer SAP System)/ Study Link portal, Database & Record Management.
- Knowledge of working with university representatives, universities, polytechnics/colleges, NZ Immigration, and Australia DHA.
- Knowledge of Australia & NZ student visa rules and regulations.
Student Counsellor – Australia & New Zealand
IDP Education Lanka (Pvt) Ltd
Colombo , Western Province
07.2021 - 06.2023
Education Advisor – New Zealand & Australia
Adventus Education (Pvt) Ltd
Colombo , Western Province
02.2020 - 06.2021
- Student Counselling and marketing for New Zealand and Australia.
- Visa Documentation for New Zealand and Australia.
Student Counsellor – New Zealand
IDP Education Lanka (Pvt) Ltd
Colombo , Western Province
01.2019 - 02.2020
- Student Visa lodgement and applying offers of NZ.
- Documentation and coordinating of NZ Students Visa (INZ & IOM).
- SOP & Supplementary (SUP) Documentation.
- Student Counselling and Marketing for NZ.
- Interview students for visa interview calls.
- Spreadsheets, reports, databases, and record management.
- Knowledge of working with university representatives, universities, polytechnics/colleges, NZ Immigration, and Australia DHA.
- Education and Training: Knowledge of Australia & NZ student visa rules and regulations.
- Knowledge of New Zealand student visas, PR, and dependent visa.
Office Executive/Student Counsellor – New Zealand
Beverley International (Pvt) Ltd
Colombo , Western Province
12.2015 - 01.2019
- Office Administrative Functions.
- Student Visa lodgement and applied offers for NZ.
- Documentation & coordinating of NZ Students Visa (INZ & IOM).
- SOP & Supplementary (SUP) Documentation.
- Student Counselling & Marketing for NZ and Europe.
- Interviewed students for visa interview calls.
- Spreadsheets, reports, databases, and record management.
- Coordinated with university representatives, universities, polytechnics, and NZ Immigration.
- Knowledge of NZ student visa rules and regulations.
- Knowledge of NZ student visas, PR, and dependent visas.
- Support for other category visa files. (Dependent, Visit & Work Visas – NZ)
Executive Office Administrator
Business Management School (BMS)
Colombo , Western Province
01.2015 - 10.2015
- Filtered emails based on importance and escalated issues to leadership.
- Replenished office supplies, placing new orders for restocking to maintain inventory (Laboratories & office).
- Interacted professionally with lecturers and students, answering questions and responding to phone and email inquiries.
- Reviewed documents and obtained additional information to complete accurate exams, conduct, and avoid delays.
- Coordinated onsite training events with students and visiting lecturers, and online webinars.
- Support and Supervision of Laboratories.
- Ability to multitask and manage conflicting demands.
Trainee Teacher
Highlands College
Colombo , Western Province
02.2011 - 06.2011
- Collaborated with teacher to plan and achieve instructional goals and objectives.
- Attended and contributed to staff meetings.
- Offered students personalized educational, behavioral, and emotional support.
- Created lesson plans to incorporate mandated topics and include immersive activities for student engagement.
- Developed a deeper understanding of teaching strategies with increasing responsibility for student learning.
- Coordinated successful student organization events and activities.
- Managed classroom procedures and organized resources to promote safety and learning.
Education
MBA - Master of Business Administration (Global)
University of Bedfordshire
07-2020
Bachelor of Science - Bsc (Natural Sciences)
The Open University of Sri Lanka
12-2014
Diploma Certificate - HRM
Lanka Institute of Technological Studies
09-2013
Diploma - Computer Technology
Digital College
03-2009
Skills
- Visa Process Expertise
- SAP System Proficiency
- Student Placement Strategies
- Immigration Regulations Knowledge
- Client Service Excellence
- Team Collaboration
- Fast Learner
- Positive Attitude
- Time Management
- Punctual and Reliable
Languages
English
Full Professional
Sinhalese
Native/ Bilingual
Certification
- Qualified Education Agent Counsellor, PIER (Professional International Education Resources) 2023, QEAC No: 12061
Timeline
Senior Student Counsellor – Australia & NZ
IDP Education Lanka (Pvt) Ltd
07.2023 - 08.2024
Student Counsellor – Australia & New Zealand
IDP Education Lanka (Pvt) Ltd
07.2021 - 06.2023
Education Advisor – New Zealand & Australia
Adventus Education (Pvt) Ltd
02.2020 - 06.2021
Student Counsellor – New Zealand
IDP Education Lanka (Pvt) Ltd
01.2019 - 02.2020
Office Executive/Student Counsellor – New Zealand
Beverley International (Pvt) Ltd
12.2015 - 01.2019
Executive Office Administrator
Business Management School (BMS)
01.2015 - 10.2015
Trainee Teacher
Highlands College
02.2011 - 06.2011
MBA - Master of Business Administration (Global)
University of Bedfordshire
Bachelor of Science - Bsc (Natural Sciences)
The Open University of Sri Lanka
Diploma Certificate - HRM
Lanka Institute of Technological Studies
Diploma - Computer Technology
Digital College
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