Kwarteng Sarpong
Melbourne/South Morang,VIC
Summary
It is my desire to become an outstanding worker and help make an organisation achieve its goals. I have strong values and ethics. I am career focused and I enjoy learning new skills, and I enjoy sharing my knowledge. Mature Support Worker offering a four-year background providing vulnerable individuals with care to improve quality of life. Polished in administering developmental screenings and providing mentoring services. Warm and friendly professional committed to orchestrating support for families dealing with various issues such as domestic violence, substance abuse and mental illness.
Overview
11
11
years of professional experience
Work History
Disability Support/Child and Youth Worker
Talent Quarter
Perth, WESTERN AUSTRALIA
10.2022 - Current
- Assisted in the coordination of crisis intervention services for at-risk youth.
- Developed positive relationships with clients by creating a safe and supportive environment.
- Identified potential safety risks within the facility or surrounding areas and took corrective action when necessary.
- Assisted clients in developing life skills such as problem solving, communication techniques.
- Adhered to ethical standards when working with vulnerable populations.
- Maintained safety, security and general welfare of facility youth.
- Documented residents' daily activities, behavior, incidents and medication.
- Assisted clients with activities of daily living such as eating, dressing, and grooming.
- Provided emotional support to individuals with physical or mental disabilities.
- Developed strategies to help individuals cope with their disability.
- Provided assistance in the home environment including meal preparation and light housekeeping.
- Assisted in developing self-care skills such as personal hygiene practices.
Youth Worker
Safe Places for Children
Perth, WA
03.2022 - Current
- Supported young people with complex needs to fit achieve their daily living goals
- Used TCI techniques to de-escalate situations
- Used calm, positive and encouraging approach with youth.
- Supervised youth recreational activities and facilitated workshops surrounding self-development, education and employment.
- Supported youth who have experienced trauma with nurturing and caring assistance focused on empowering and positive independence.
- Offered key emotional support to special needs youth.
- Modeled positive behavior for residents by providing leadership and positive interactions.
- Used Life Space Interviews to address post incident situations
- Documented child progress, reporting extreme changes in behavior.
- Maintained accurate records and documented client data in company databases.
Support Worker
Eskleigh Foundation
11.2019 - 01.2022
- Supported clients' social, physical and emotional needs to help integrate into local community.
- Tracked client behaviors, daily activities, new skills and notable incidents for documentation purposes.
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
- Monitored health and well-being of clients and reported significant health changes.
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
- Recorded client status progress and challenges in logbooks and reports.
Support Worker
Riverview Retreat
10.2019 - 01.2022
- Supporting high care clients
- Handling clients’ data and meal plans
- Day support
- Provide transport to clients, medical appointments, school, and day program, assisting clients with medication
Support Worker
Able Australia
08.2019 - 01.2022
- Supporting clients on day programs
- Residential support
- Handling clients’ data and meal plans
- Provision of transport to clients, medical appointments, school, day programs.
Support Worker
Riverview Retreat
Ravenswood, TAS
11.2019 - 10.2021
- Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
- Supported clients' social, physical and emotional needs to help integrate into local community.
- Tracked client behaviors, daily activities, new skills and notable incidents for documentation purposes.
- Drove and accompanied clients to appointments, shopping and special events for safety and companionship.
- Helped clients develop coping mechanisms, technical abilities and job skills.
- Monitored financial bookkeeping for accuracy and compliance to resolve discrepancies.
- Worked with leadership, parents and volunteers to establish clear goals and guidelines for group meetings.
- Stocked shelves with items brought forward from processed overstock.
- Analyzed customer feedback regarding provided support and recommended improvements for team workflow and customer service.
- Prepared food and helped patients eat to support healthy nutrition.
- Changed bed linens, made bed and laundered soiled linens to keep clients' bed clean.
- Checked mail, shopped for groceries and handled bill payments.
- Collected and recorded patients' blood pressure, pulse and respirations (TPRs) to evaluate and note basic health status.
Compassion International
09.2013 - 06.2016
- Youth work
- Child support
- Homeless support
Education
GED -
Diploma of Community Services
02.2022
Master of Networking -
Melbourne Institute of Technology
12.2018
Bachelor of Arts - Social Studies
University of Education
07.2013
Skills
- Daily living assistance
- Documentation skills
- Team development
- Wound care
- Meal preparation
- Cash management experience
- Medication administration
- Housekeeping
Affiliations
Australian Computer Society
Interests
Hobbies/Interests
, Cooking
Reading
Listening to music
PowerPoint Presentations
Languages
Timeline
Disability Support/Child and Youth Worker
Talent Quarter
10.2022 - Current
Youth Worker
Safe Places for Children
03.2022 - Current
Support Worker
Riverview Retreat
11.2019 - 10.2021
Support Worker
Eskleigh Foundation
11.2019 - 01.2022
Support Worker
Riverview Retreat
10.2019 - 01.2022
Support Worker
Able Australia
08.2019 - 01.2022
Compassion International
09.2013 - 06.2016
GED -
Diploma of Community Services
Master of Networking -
Melbourne Institute of Technology
Bachelor of Arts - Social Studies
University of Education
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