Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Kwok Yiu Pong

Brisbane,QLD

Summary

As a highly sociable and outgoing person, I am eager to transition into a hospital environment where I can thrive in a patient-focused role and foster meaningful connections with people in need. With over four years of work experience ranging from hospitality to community work, where i honed my ability in assisting others and facilitating access to essential services and resources. I excel in both teams and independently and pride myself on my ability to work under pressure and to take extra steps in ensuring every task I am assigned is done to the most detail-oriented and professional degree.

Overview

3
3
years of professional experience

Work History

Community Worker

Office of District Counselor - Chung Lai Him
05.2022 - 12.2024
  • Maintained records of client interactions through case management systems, including data entry into online databases.
  • Organized outreach activities to engage members of the community and promote awareness of available resources.
  • Provided assistance to individuals and families in need of social services, such as housing, healthcare, education, employment and financial aid.
  • Participated in team meetings to discuss strategies for addressing complex cases or situations.

Social Media Assistant (Internship)

INITUM Media
05.2023 - 11.2023
  • Participated in brainstorming sessions to come up with new ideas for creative campaigns.
  • Responded promptly to customer inquiries on various social networks in a professional manner.
  • Worked closely with the marketing team to create effective paid advertising campaigns across different platforms.

Education

Bachelor of Science - Social Work

Hong Kong Baptist University
224 Waterloo Rd, Kowloon Tong, Hong Kong
01-2022

High School Diploma -

Christ Collage
01-2021

BBA - International Studies (International Relations)

University of Queensland
Saint Lucia, QLD

Skills

  • Cultural Competency
  • Needs Assessment
  • Referral Coordination
  • Personal Counseling
  • Program Planning
  • Community Outreach
  • Documentation Management
  • Analytical Thinking
  • Interdisciplinary Collaboration
  • Time Management
  • Self Motivation
  • Problem-Solving Abilities
  • Relationship Building
  • Interpersonal Skills
  • Emotional Awareness

Languages

Chinese (Mandarin)
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
English
Professional

References

References available upon request.

Timeline

Social Media Assistant (Internship)

INITUM Media
05.2023 - 11.2023

Community Worker

Office of District Counselor - Chung Lai Him
05.2022 - 12.2024

Bachelor of Science - Social Work

Hong Kong Baptist University

High School Diploma -

Christ Collage

BBA - International Studies (International Relations)

University of Queensland
Kwok Yiu Pong