Detail-oriented professional with extensive experience in retail and warehouse settings. Known for strong leadership and problem-solving skills, contributing to enhanced customer service and operational success.
Overview
20
20
years of professional experience
Work History
Warehouse/Retail Sales Consultant
TOTALLY WORKWEAR
Gladstone
12.2018 - 08.2025
Provided tailored product recommendations to assist customers in selection process.
Managed inventory levels and organized stock to ensure product availability.
Processed transactions with 100% accuracy at point of sale.
Trained new staff on product knowledge and customer service practices.
Resolved customer inquiries and issues to enhance satisfaction.
Maintained clean and organized store environment for positive shopping experience.
Handled various payment methods, ensuring accuracy in financial transactions.
Processed online orders for delivery or pickup efficiently.
Coordinated inventory management using warehouse management systems and tools.
Oversaw shipping and receiving processes to maintain accuracy in order fulfillment.
Assistant Store Manager
Target ( Gladstone-Maroochydore)
Gladstone
05.2005 - 02.2018
Assisted in managing daily store operations and team performance.
Coordinated staff schedules to optimize coverage and efficiency.
Trained new employees on store policies and customer service standards.
Implemented visual merchandising strategies to enhance product displays.
Facilitated team meetings to discuss goals, updates, and feedback.
Collaborated with upper management on strategic planning initiatives.
Oversaw daily cash handling procedures, reconciling discrepancies as necessary.