Caitlin Akers
Boyne Island
Summary
Detail-oriented professional with extensive experience in retail and warehouse settings. Known for strong leadership and problem-solving skills, contributing to enhanced customer service and operational success.
Overview
20
20
years of professional experience
Work History
Warehouse/Retail Sales Consultant
TOTALLY WORKWEAR
Gladstone
12.2018 - 08.2025
- Provided tailored product recommendations to assist customers in selection process.
- Managed inventory levels and organized stock to ensure product availability.
- Processed transactions with 100% accuracy at point of sale.
- Trained new staff on product knowledge and customer service practices.
- Resolved customer inquiries and issues to enhance satisfaction.
- Maintained clean and organized store environment for positive shopping experience.
- Handled various payment methods, ensuring accuracy in financial transactions.
- Processed online orders for delivery or pickup efficiently.
- Coordinated inventory management using warehouse management systems and tools.
- Oversaw shipping and receiving processes to maintain accuracy in order fulfillment.
Assistant Store Manager
Target ( Gladstone-Maroochydore)
Gladstone
05.2005 - 02.2018
- Assisted in managing daily store operations and team performance.
- Coordinated staff schedules to optimize coverage and efficiency.
- Trained new employees on store policies and customer service standards.
- Implemented visual merchandising strategies to enhance product displays.
- Facilitated team meetings to discuss goals, updates, and feedback.
- Collaborated with upper management on strategic planning initiatives.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
Education
High School Diploma -
Kawana Waters College
Sunshine Coast11-1998
Skills
- Product recommendations
- Inventory management
- Transaction processing
- Online order fulfillment
- Visual merchandising
- Customer relationship management
Timeline
Warehouse/Retail Sales Consultant
TOTALLY WORKWEAR
12.2018 - 08.2025
Assistant Store Manager
Target ( Gladstone-Maroochydore)
05.2005 - 02.2018
High School Diploma -
Kawana Waters College