Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caitlin Akers

Boyne Island

Summary

Detail-oriented professional with extensive experience in retail and warehouse settings. Known for strong leadership and problem-solving skills, contributing to enhanced customer service and operational success.

Overview

20
20
years of professional experience

Work History

Warehouse/Retail Sales Consultant

TOTALLY WORKWEAR
Gladstone
12.2018 - 08.2025
  • Provided tailored product recommendations to assist customers in selection process.
  • Managed inventory levels and organized stock to ensure product availability.
  • Processed transactions with 100% accuracy at point of sale.
  • Trained new staff on product knowledge and customer service practices.
  • Resolved customer inquiries and issues to enhance satisfaction.
  • Maintained clean and organized store environment for positive shopping experience.
  • Handled various payment methods, ensuring accuracy in financial transactions.
  • Processed online orders for delivery or pickup efficiently.
  • Coordinated inventory management using warehouse management systems and tools.
  • Oversaw shipping and receiving processes to maintain accuracy in order fulfillment.

Assistant Store Manager

Target ( Gladstone-Maroochydore)
Gladstone
05.2005 - 02.2018
  • Assisted in managing daily store operations and team performance.
  • Coordinated staff schedules to optimize coverage and efficiency.
  • Trained new employees on store policies and customer service standards.
  • Implemented visual merchandising strategies to enhance product displays.
  • Facilitated team meetings to discuss goals, updates, and feedback.
  • Collaborated with upper management on strategic planning initiatives.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.

Education

High School Diploma -

Kawana Waters College
Sunshine Coast
11-1998

Skills

  • Product recommendations
  • Inventory management
  • Transaction processing
  • Online order fulfillment
  • Visual merchandising
  • Customer relationship management

Timeline

Warehouse/Retail Sales Consultant

TOTALLY WORKWEAR
12.2018 - 08.2025

Assistant Store Manager

Target ( Gladstone-Maroochydore)
05.2005 - 02.2018

High School Diploma -

Kawana Waters College
Caitlin Akers