Kyall O'Connor
Toorak Gardens,South Australia
Summary
Knowledgeable hard worker skilled in installing, maintaining and replacing parts and repairing swimming pool machinery and equipment. Trained in swimming pool cleaning methods and swimming pool chemical basic operations, customer service, data entry and sales.
In addition to this, with my experience at Mckeough Transport in our office as well as our warehouse, I believe even though I have no experience working in a solely office environment, I have developed office and computer skills that compare to receptionist/secreterial work. My studies also require a great deal of research, drafting documents and file notes which makes me believe I would be a perfect candidate for work in an office environment.
Overview
10
10
years of professional experience
Work History
Pool Technician
Pool And Property
02.2024 - 05.2024
- Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
- Tested and balanced pool water to maintain safe and healthy swimming environment.
- Office and shop duties.
Retail Worker
Koko Black
10.2023 - 01.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Pool Technician
Poolwerx - Hampstead Gardens
01.2021 - 03.2023
- Understanding and installing various pool systems in accordance with internal procedures
- Inspected pool equipment and verified proper functionality to maintain safety standards.
- Plumbing all the equipment above ground
- Servicing and cleaning pools following internal procedures
- Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
- Servicing and maintaining company supplied vehicle.
- Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
- Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
- Working inside our retail store and interacting with customers face to face to work out their needs for their swimming pools.
Warehouse Storeman/Loader
Mckeough Transport
01.2017 - 01.2022
- Operating a Counterweight Forklift to Load trailers, trucks and to lift pallets, stack pallets and lift other heavy objects
- Enhanced warehouse efficiency by streamlining inventory management processes and implementing organizational systems.
- Various responsibilities inside of our office, including documentation, reports, order slips, payments and bookings, and organising load schedules.
- Supported the onboarding process for new employees by providing training on warehouse procedures, safety guidelines, and equipment usage.
- Expedited order processing during peak periods while maintaining attention to detail in a fast-paced environment.
- Reduced order processing time with accurate picking, packing, and shipping of customer orders.
- Demonstrated adaptability by taking on additional tasks as needed, such as assisting with special projects or filling in for absent team members.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
Apprentice Baker
Bakers Delight
01.2014 - 01.2017
- Following safe operating procedures for various baking equipment
- Performing stocktakes for product gap analysis
- Where these were identified, Suppliers were engaged to rectify any gaps
- Following approved procedures to bake various goods
- Maintaining a neat and tidy workplace
- Internal and External Stakeholder engagement.
Education
No Degree - Legal Services
TAFE SA
Adelaide CBD/Online10.2024
Completed Year 10
Xavier College
Gawler Belt02.2014
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer/Client relations
- Scheduling
- Computer Skills
- Chemistry expertise
- Safety Procedures
- Hazardous Chemicals Handling
- Pool Maintenance
Attributes
- Effective Communicator: I am comfortable talking to internal and external stakeholders, and very perceptive.
- Resilient and Ambitious: Having the drive and focus to work towards my future goals and overcome any adversity.
- Flexible Worker: Comfortable and able to adapt in flexible work environments and situations.
- Safety-focused: Putting the safety and wellbeing of myself, stakeholders and colleagues as number one.
References
- Mckeough Transport, Jennifer Mckeough, Co-Director, 0419 811 890
- Poolwerx, Antony Watts, Sales Manager, 0479 148 006
- Tahlia Rogers, Store Manager at Koko Black. 08 7715 0042
- Helen Evans, Store manager at Pool and Property. 0413 636 267
Additional Information
A bit about myself in a personal capacity. I enjoy computers (repairing/installing and using them for gaming, work etc.). I enjoy taking my friends and my partner to new places we haven't been before such as new towns, or new wineries/breweries. And I always look for new ways to continuously learn as a human being and lead myself to a beautiful future.
Timeline
Pool Technician
Pool And Property
02.2024 - 05.2024
Retail Worker
Koko Black
10.2023 - 01.2024
Pool Technician
Poolwerx - Hampstead Gardens
01.2021 - 03.2023
Warehouse Storeman/Loader
Mckeough Transport
01.2017 - 01.2022
Apprentice Baker
Bakers Delight
01.2014 - 01.2017
No Degree - Legal Services
TAFE SA
Completed Year 10
Xavier College
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