Kyla Hyde
Alexandria,NSW
Summary
Organised and professional School Administrative Officer, offering preciseness and attention to detail whilst handling multiple projects simultaneously. Excellent communication and interpersonal skills amongst students, parents and staff, providing professional customer service, supported by several years of previous work experience in retail industries. Extremely adaptable to workplace environments working with a variety of different colleagues and conditions.
Overview
7
7
years of professional experience
Work History
School Administrative Officer
Sydney Distance Education High School
03.2022 - Current
- Managed filing system, entered data and completed other clerical tasks.
- Built and maintained excellent customer relationships with students and parents through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed budgetary resources effectively, ensuring financial stability for the school.
- Completed enrolments, recognising discrepancies and promptly addressing for resolution.
- Supported school staff and stakeholders in achieving educational goals through effective communication and collaboration.
- Transcribed and organized information to assist with student's work.
Assistant Manager
Chemist Warehouse Miranda
08.2019 - 01.2022
- Cosmetic consultant, pharmaceutical dispenser, checkout operator and cash handling
- Experience communicating with a diverse range of customers of various ages and ethnicities.
- Managed sensitive customer information with discretion, maintaining strict confidentiality of medical records.
- Provided exceptional customer service during high-traffic periods while maintaining accuracy in prescription filling processes.
Tutoring
Aspire Institute
02.2020 - 09.2021
- Working with students with varying levels of education and age, tutoring from age's 8 through to 18.
- Exercised leadership capabilities through group tutoring sessions.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Cultivated interpersonal skills by building positive relationships with students and fellow colleagues.
Style Assistant
Colette Hayman
01.2019 - 10.2019
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Listened to customer needs and desires to identify and recommend optimal products.
- Working amongst a team of people in order to reach a common goal.
Customer Sales Assistant
Big W Miranda
04.2017 - 11.2018
- Working in a fast pace environment.
- Strong communication skill and in a working environment with people of various ages.
- Experience in retail industry.
Learning of new professions
The White House Institution of Design Australia
08.2017 - 08.2017
- Insight into the interior and fashion design industry.
- Working in new environment with various mentors and teachers.
Education
First Aid / CPR Training -
St Johns Ambulance
Sydney, NSW05.2023
Certificate 3 - Fashion Design And Business
Ultimo Tafe
Ultimo, NSW11.2022
High School Diploma -
Port Hacking High School
Miranda, NSW09.2019
Skills
- Strong communication skills
- Exceptional organisational & time management skills
- Accounting skills and knowledge
- Records Management
- Data Entry
- Filing and data archiving
- Word Processing
- Product and service knowledge
- Sales and Upselling
Personal Information
Date of Birth: 11/22/01
Volunteer Experience
- Choreographing for large groups of children with a team, working cohesively.
- Peer mentoring and support- Assisting in transitioning students into High School.
- Volunteer work at Inspire Creative Arts in Miranda- working with children of various age groups.
References
Character references available on request.
Timeline
School Administrative Officer
Sydney Distance Education High School
03.2022 - Current
Tutoring
Aspire Institute
02.2020 - 09.2021
Assistant Manager
Chemist Warehouse Miranda
08.2019 - 01.2022
Style Assistant
Colette Hayman
01.2019 - 10.2019
Learning of new professions
The White House Institution of Design Australia
08.2017 - 08.2017
Customer Sales Assistant
Big W Miranda
04.2017 - 11.2018
First Aid / CPR Training -
St Johns Ambulance
Certificate 3 - Fashion Design And Business
Ultimo Tafe
High School Diploma -
Port Hacking High School
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