Kyla Wilson
Toowoomba
Summary
Dedicated professional with experience at A&K Cleaning Services, showcasing expertise in cleaning and sanitizing, alongside exceptional customer service skills. Proven ability to enhance workplace hygiene and guest satisfaction, with a keen eye for detail and a commitment to punctuality. Excelled in high-pressure environments, ensuring cleanliness and customer delight.
Overview
14
14
years of professional experience
Work History
Cleaner
A&K Cleaning Services
07.2023 - 10.2023
- Empty trash bins regularly to prevent overflow and unpleasant odors.
- Maintained cleanliness by sweeping, mopping, and dusting all surfaces in assigned areas.
- Ensured hygiene by regularly cleaning and restocking restroom supplies.
- Communicated with staff to address specific cleaning needs and concerns.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
Waitress Trainee
The Arches Cafe
01.2010 - 07.2014
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Ensured accurate order-taking and timely delivery of meals to guests, resulting in positive feedback and repeat business.
- Enhanced customer satisfaction by providing attentive and friendly service during busy shifts.
Education
Graduated Year 12 -
St Saviours College
Toowoomba 11.2019
Skills
- Cleaning and sanitizing
- Sweeping and mopping
- Housekeeping
- Customer service
- Reliability and punctuality
- Interior and exterior cleaning
- Restroom sanitation
- Attention to detail
Accomplishments
I have my own transportation, I have a blue card if that’s applicable. I am willing to learn new things and get back into the work force after two children.
Timeline
Cleaner
A&K Cleaning Services
07.2023 - 10.2023
Waitress Trainee
The Arches Cafe
01.2010 - 07.2014
Graduated Year 12 -
St Saviours College
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