Kyle Brazel
Gregory Hills,NSW
Summary
Versatile professional in case management and client advocacy, demonstrated at Maple Community Services. Skilled in conflict resolution and analytical thinking, adept at driving behaviour modification and enhancing team productivity. Committed to continuous learning, I excel in leveraging information security and cultural competency to achieve client and organisational goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Social Worker
Maple Community Services
03.2022 - 12.2023
- Advocated for clients'' rights, navigating complex systems to secure necessary resources and benefits.
- Maintained regular contact with clients by calling and visiting clients' homes.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
- Monitored clients' progress and adapted treatment plans to meet changing needs.
- Conducted home visits to assess family dynamics, providing guidance on effective communication strategies and conflict resolution techniques.
- Maintained accurate case documentation, ensuring compliance with regulatory standards and facilitating informed decision-making by team members.
- De-escalated stressful situations through individual and family crisis interventions.
Sales Representative
Kmart
06.2016 - Current
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
- Managed returns, exchanges and refunds in accordance with store policy.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Data Entry Administrator
BrazzTakz Consulting
01.2022 - Current
- Supported management in decision-making by providing accurate, timely, and relevant data reports.
- Optimized existing spreadsheets for better tracking and analysis of entered data.
- Demonstrated strong multitasking abilities by juggling numerous tasks simultaneously without sacrificing quality or accuracy.
- Enhanced team productivity with efficient communication and collaboration on various data entry tasks.
- Managed large volumes of complex information, ensuring that all records were properly stored in appropriate databases.
- Assisted in implementing new software systems, increasing overall efficiency and ease of use for the entire team.
Education
Master of Professional Psychology - Professional Psychology
Western Sydney University
Bankstown11.2024
Bachelor of Science - Psychological Science
Western Sydney University
Bankstown, NSW11.2023
Bachelor of Arts (Dean's Scholar) - Psychology; History And Political Thought
Western Sydney University
Bankstown, NSW11.2022
High School Diploma -
St Gregory's College
Campbelltown12.2017
Skills
- Accuracy and Attention to Detail
- Case Management
- Client Advocacy
- Conflict Resolution
- Multidisciplinary team collaboration
- Analytical Thinking
- Intervention Planning
- CPR, First Aid, AED
Certification
Certificate IV in Mental Health, TAFE NSW, 2023 (CHC43315)
References
References available upon request.
Timeline
Social Worker
Maple Community Services
03.2022 - 12.2023
Data Entry Administrator
BrazzTakz Consulting
01.2022 - Current
Sales Representative
Kmart
06.2016 - Current
Certificate IV in Mental Health, TAFE NSW, 2023 (CHC43315)
Master of Professional Psychology - Professional Psychology
Western Sydney University
Bachelor of Science - Psychological Science
Western Sydney University
Bachelor of Arts (Dean's Scholar) - Psychology; History And Political Thought
Western Sydney University
High School Diploma -
St Gregory's College
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