Kyle Colosimo

• Tuned automotive systems and components to optimize functionality and prolong life of each piece.
• Carried out high end wheel alignments with store sitting at number 3 in Australian company stores
• Completed computer-assigned vehicle alignments.
• Test drove vehicles to determine problems and test repairs.
• Read and followed technical documentation to complete accurate repairs.
• Measured depth of current tire tread and educated customers about dangers of low tread.
• Rotated and balanced tires for even wear.
• Inspected completed repairs to check for accuracy and functionality and maintain customer satisfaction.
• Utilized special alignment equipment and wheel-balancing machines to align wheels, axles, frames and steering mechanisms of automobiles.
• Inspected customer vehicles for wear, tear and damage from accidents.

• Vacuumed interior, cleaned upholstery, rugs and other surfaces and added air fresheners to interior of vehicle.
• Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color to promote visually appealing environment.
• Inspected vehicles prior to service and immediately afterwards to make sure there was no damage.
• Identified issues affecting safety and brought up to shift supervisor for resolution.
• Vacuumed car interiors to remove any dirt and debris.
• Waxed exterior of vehicles and removed it with soft cloth, buffing to brilliant shine.
• Used steam cleaning equipment to remove dirt from engine and engine compartment.
• Applied wax to auto body and wiped and buffed surfaces with cloth or buffing machines to prevent oxidation.
• Provided on-site detailing services to clientele at worksite locations.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Recommended, selected and helped locate out-of-stock merchandise based on customer requests.
• Performed many inspections daily and kept complete, accurate records of vehicle condition

I completed services/repair's, Tyre fitting up to 50 tyres a day. Completed and complied with OH&S rules. Carried out fixing punctures in tyres, serving customers with a high quality rate with knowledge related with Tyres and servicing.

• Organized, analyzed and prepared technical data reports.
• Tested components, assemblies and systems to diagnose problems.
• Installed parts along production line in constant operation.
• Inspected and repaired program systems and components.
• Assembled parts using bolts, screws, speed clips, rivets and other fasteners.
• Inspected equipment and systems to identify issues and reported problems to repair technicians.
• Maintained repair status in spreadsheets used in production department quality review meetings.
• Drove team performance through effective training, coaching and motivation of line employees.
• Set up, configured and monitored safety equipment for use by technical personnel.
• Managed quality control and maintained high level of customer satisfaction.
• Performed diagnostics, troubleshooting and evaluations on wheel alignment machines and hoists.

Basic services, removed and replaced tires, shocks, struts and brakes
Communicated with customers regarding vehicle issues and potential repairs

• Monitored shop equipment to maintain safe working condition.
• Kept detailed records of all repairs, labor involved, and parts used and input data to customer database.
• Maintained garage safety protocols to meet regulatory and company expectations.
• Maintained knowledge of updated changes in various models of equipment.
• Assisted drivers by safely directing vehicle backward to position correctly.
• Properly adjusted counterweights, door mechanisms, and safety controls.
• Inspected vehicles to assess damage and strategize repair plans.
• Adjusted, repaired or replaced defective automotive parts.
• Tested electronic components and computer controls with specialized devices.

Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges Assessed customer needs and responded to questions Issued receipts for purchases and gifts Worked with customer service to resolve issues.

• Asked probing questions to determine service needs and accurately input information into electronic systems.
• Assessed customer needs and upsold products and services to maximize customer sales.
• Informed customers about billing procedures, processed payments and provided payment option setup assistance.
• Educated customers on special pricing opportunities and company offerings.
• Fielded customer complaints and queries, fast-tracking them for problem resolution.
• Evaluated customer account information to assess current issues and determine potential solutions.