Matthew Duncan
Dapto,NSW
Summary
With a proven track record at Kays Tyres, I excel in vehicle inspection and wheel alignment, leveraging diagnostic tools for precision. My leadership at Titanium Traffic Management enhanced team efficiency and safety compliance. Renowned for my continuous learning attitude and critical thinking, I consistently deliver quality service, improving customer satisfaction and operational standards. Skilled professional demonstrates abilities in troubleshooting and fixing problems within all vehicle systems. Adept at working quickly and accurately to repair, replace, or refurbish components. Proficient in maintaining records, updating logs and training employees.
Overview
5
5
years of professional experience
Work History
Wheel Aligner
Kays Tyres
Albion Park Rail , NSW
10.2023 - 02.2025
- Completed standard inspections to assess wear and damage to vehicles.
- Verified vehicle specifications to ensure proper alignment.
- Aligned wheels using special alignment equipment and wheel-balancing machines.
- Led staff members in tracking of tire fatigue, pressure, tread depths and sidewall inspections on products.
- Collaborated with team members to fulfill sales and service requests.
- Cleaned work area regularly to maintain a safe working environment.
- Changed and rotated tires for customers to provide safety and maximize customer service rankings.
- Provided customers with technical advice about their vehicles' maintenance needs.
- Utilized diagnostic tools to identify misalignment issues quickly and accurately.
Team Leader
Titanium Traffic Management
Unanderra, NSW
02.2020 - 09.2023
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Provided assistance to motorists who experienced difficulty navigating through congested areas.
- Developed insights into traffic delays and inefficiencies by studying factors affecting traffic conditions.
- Utilized two-way radios for communication between dispatchers or other field personnel concerning changes in traffic conditions due to accidents or inclement weather.
- Maintained logs detailing all activities performed during assigned shifts including incident reports, work orders completed and any other relevant information.
- Set messages on digital traffic signs to warn oncoming traffic of delays.
- Assembled traffic cones and pathways for vehicles and pedestrians.
- Monitored roadways for hazardous conditions such as potholes or debris that could cause accidents or impede travel times.
- Managed setup and removal of temporary traffic control equipment and signs.
Education
Trade Certificate - Under Car Specialist
TAFE NSW
NSW02-2012
Skills
- Continuous learning attitude
- Quality control standards
- Critical thinking
- Organization and planning
- Vehicle inspection
- Diagnostic equipment usage
- Automotive repair
- Wheel alignment expertise
- Suspension systems
- Brake systems
- Time management capabilities
- Steering mechanism proficiency
- Brake system service
- Brake repairs
- Punctuality
Timeline
Wheel Aligner
Kays Tyres
10.2023 - 02.2025
Team Leader
Titanium Traffic Management
02.2020 - 09.2023
Trade Certificate - Under Car Specialist
TAFE NSW