Kylie Davis
Caboolture,QLD
Summary
Compassionate Support Worker with experience in providing emotional and physical support to individuals with disabilities or health concerns. Strengths include strong interpersonal skills, ability to adapt to different situations, and knowledge of care procedures. Have consistently provided comfort and safety to clients while promoting, empowerment independence and well-being. I will.give 110% to the company my role and the people we support 🙂
Overview
15
15
years of professional experience
Work History
Mental Heal Support Worker
ARAFMI Ltd
11.2019 - Current
- Provided personalised support to clients, enhancing their daily living and social engagement.
- Facilitated communication between clients and healthcare professionals, promoting effective care coordination.
- Monitored client progress, documenting changes and reporting concerns.
- Advocated for client rights and needs.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate personal.
- Coordinated appointments for clients with healthcare providers.
- Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
- Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.
- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.
- Collaborated with family members of clients, enhancing support network and ensuring holistic approach to care.
- Encouraged clients to engage in physical activities, promoting healthier lifestyles and wellbeing.
- General House and Office duties of respite/SILs homes, including a strong detail to note taking and privacy and confidentuality
Administration
Picket's Mechanical Services
11.2018 - 07.2020
- Administration duties
- Accounts
- Invoicing and payroll.
Owner/Operator
Smiley Mascots
08.2015 - 11.2017
- Created a small company in children's entertainment.
- Social media advertising and marketing.
- Networking with small companies to provide a service.
- Liaising with clients to provide a service and memorable experience for their little ones
- Accounts, invoicing and payroll.
- Transportation and assistance of staff.
Disability Support Worker
Endeavor Foundation
03.2011 - 10.2016
- Assisted Clients in daily personal care, household duties, cooking and transportation.
- Administered routine medication and attended medical appointments.
- Acted as a companion and assisted with grocery shopping, outings, banking, bill paying, errands and community engagement.
- Assisted in and created personal plans for clients.
- Worked with, family, health care providers, therapists and social workers to ensure all clients needs were met
- Provided one-on-one support and integrated client into community activities.
- Completed all paperwork, handovers, reports and medical files as per company policies and procedures.
- Maintained confidentiality and privacy at all times.
- Role was both day shift and sleepovers, overseeing any clients needs during non-awake hours.
- Assisted and empowered clients in finding employment or volunteering work.
- Ensured I worked with a client centered/personal centered approach at all times.
Support Worker
Spinal Life Australia
01.2011 - 01.2012
- Supported client with spinal cord damage (quadriplegic) to live an independent live.
- Carried out personal care, toileting, showering, home duties and pet care for client.
- Operated manual handling equipment ie hoist.
- Provided medication routinely.
- Meal preparation, cooking and feeding of client.
- Providing companionship - talking, reading, using the computer or accompanying client around his large property.
Skills
- Client advocacy
- Medication administration
- Crisis intervention
- Care coordination
- Personalised support
- Progress monitoring
- Record keeping
- Goal setting
- Effective communication
- Team collaboration
- Empowerment strategies
- Time management
- Problem solving
- Client engagement
- Health monitoring
- Daily living support
- Behavioral support
- Active listening
References
NK Mbogori - Client Care Coordinator Arafmi Ltd
Mobile: 0422 492 775
Dannielle Picket - Owner/Operator Picket's Mechanical Services
Mobile: 0406 000 029
Education
- Cert IV Mental Health
- Cert III Community Services
- Real Estate Agent Registration Cert
- Cert II Warehousing and Logistics
- Open Qld Drivers License
- Food Safety and Hand Hygiene Cert
- NDIS Screening Card
- Blue Card
- NDIS Modules
Timeline
Mental Heal Support Worker
ARAFMI Ltd
11.2019 - Current
Administration
Picket's Mechanical Services
11.2018 - 07.2020
Owner/Operator
Smiley Mascots
08.2015 - 11.2017
Disability Support Worker
Endeavor Foundation
03.2011 - 10.2016
Support Worker
Spinal Life Australia
01.2011 - 01.2012