Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kylie Donovan

Northam,WA

Summary

Proven leader and effective communicator, adept at fostering teamwork and delivering exceptional customer service, Excelled in fast-paced environments, significantly enhancing operational efficiency and workplace hygiene. Skilled in problem-solving and time management, consistently meeting and surpassing performance goals.

Overview

20
20
years of professional experience

Work History

Stay Home Mum

Me
Western Australia
09.2007 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Cleaner

Du Clene
Northam, WA
12.2021 - 04.2024
  • Supported fellow cleaners with various tasks, ensuring efficient completion of assigned duties.
  • Maintained a healthy environment for building occupants by consistently removing dust, dirt, and allergens from surfaces.
  • Upheld company policies regarding safety protocols, leading to zero workplace accidents during my tenure as cleaner helper.
  • Improved cleanliness and sanitation by diligently performing daily cleaning tasks.

Cleaner

DMC Cleaning
Northam, WA
05.2020 - 09.2022
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Emptied trashcans and transported waste to collection areas.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.

Nightfill

Woolworths Group
Northam, WA
02.2021 - 02.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Assistant Manager

Red Rooster
Rivervale, WA
05.2004 - 09.2006
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

N/a -

Northam Senior High School
Northam, WA
12.2003

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Time Management
  • Attention to Detail
  • Flexible and Adaptable
  • Dependable and Responsible
  • Multitasking
  • Excellent Communication
  • Organizational Skills
  • Calm Under Pressure
  • Active Listening
  • Decision-Making
  • Verbal Communication

Timeline

Cleaner

Du Clene
12.2021 - 04.2024

Nightfill

Woolworths Group
02.2021 - 02.2022

Cleaner

DMC Cleaning
05.2020 - 09.2022

Stay Home Mum

Me
09.2007 - Current

Assistant Manager

Red Rooster
05.2004 - 09.2006

N/a -

Northam Senior High School
Kylie Donovan