Kylie Donovan
Northam,WA
Summary
Proven leader and effective communicator, adept at fostering teamwork and delivering exceptional customer service, Excelled in fast-paced environments, significantly enhancing operational efficiency and workplace hygiene. Skilled in problem-solving and time management, consistently meeting and surpassing performance goals.
Overview
20
20
years of professional experience
Work History
Stay Home Mum
Me
Western Australia
09.2007 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Cleaner
Du Clene
Northam, WA
12.2021 - 04.2024
- Supported fellow cleaners with various tasks, ensuring efficient completion of assigned duties.
- Maintained a healthy environment for building occupants by consistently removing dust, dirt, and allergens from surfaces.
- Upheld company policies regarding safety protocols, leading to zero workplace accidents during my tenure as cleaner helper.
- Improved cleanliness and sanitation by diligently performing daily cleaning tasks.
Cleaner
DMC Cleaning
Northam, WA
05.2020 - 09.2022
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
- Provided assistance to other staff members with cleaning of difficult areas.
- Organized and used industrial cleaning products following strict safety procedures.
- Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
Nightfill
Woolworths Group
Northam, WA
02.2021 - 02.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Assistant Manager
Red Rooster
Rivervale, WA
05.2004 - 09.2006
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
N/a -
Northam Senior High School
Northam, WA12.2003
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
- Excellent Communication
- Organizational Skills
- Calm Under Pressure
- Active Listening
- Decision-Making
- Verbal Communication
Timeline
Cleaner
Du Clene
12.2021 - 04.2024
Nightfill
Woolworths Group
02.2021 - 02.2022
Cleaner
DMC Cleaning
05.2020 - 09.2022
Stay Home Mum
Me
09.2007 - Current
Assistant Manager
Red Rooster
05.2004 - 09.2006
N/a -
Northam Senior High School