Kylie Eastcott
Mandurah
Summary
Dedicated professional with experience at D&K Home Services, excelling in daily living support and housekeeping tasks. Recognized for exceptional attention to detail and strong emotional support, fostering trusting relationships with clients. Achieved increased referrals through outstanding customer service and personalized care, ensuring a clean and comfortable environment for all clients.
Overview
1
1
year of professional experience
Work History
Domestic Cleaner
D&K Home Services
02.2024 - Current
- Received positive feedback from clients on punctuality, professionalism, and attention to detail in each cleaning job completed.
- Developed strong relationships with clients through open communication channels regarding their preferences concerning cleanliness.
- Reduced allergens in homes through meticulous dusting, vacuuming, and sanitizing surfaces.
- Maintained a consistent schedule for regular clients, ensuring a clean and comfortable living environment.
- Ensured timely completion of all assignments, managing multiple clients within a tight schedule.
- Accommodated special requests from clients, tailoring cleaning services to their specific needs.
- Increased referrals through exceptional customer service and consistent communication with clients.
Support Worker
D&K Home Services
02.2024 - 11.2024
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Established trusting relationships with clients and their families through empathetic communication and active listening.
- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted clients with personal care tasks, preserving their dignity and promoting independence.
Education
Certificate IV - Business
Gateway Academy
Online TrainingSkills
- Daily living support
- Housekeeping tasks
- Health and safety awareness
- Emotional support
- Confidentiality and privacy
- Cleaning and sanitizing
- Daily living assistance
- Active listening
- Meal preparation
- Transportation assistance
- Clean driving record
- Attention to detail
Timeline
Domestic Cleaner
D&K Home Services
02.2024 - Current
Support Worker
D&K Home Services
02.2024 - 11.2024
Certificate IV - Business
Gateway Academy
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