Summary
Overview
Work History
Education
Skills
REFERENCES
Timeline
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Kylie Morris

Burleigh Heads

Summary

Experienced and dependable administrator with over 15 years of proven expertise.


Exceptionally organised, delivering timely, accurate, and precise administrative support. Friendly and articulate, with sound judgment and the ability to manage a variety of daily tasks independently.

Overview

6
6
years of professional experience

Work History

Wholesale Account Manager

Made With Love Bridal
11.2023 - 04.2025
  • Established and maintained strong relationships with stockists, by keeping them informed on product updates, actively seeking feedback, and identifying sales opportunities to drive growth.
  • Acted as the primary liaison for both existing and prospective stockists, focused on building long-term, mutually beneficial partnerships.
  • Analysed sales data, tracked performance metrics and targets, and generated reports to guide business decisions.
  • Conducted data analysis to gain insights into consumer behaviour and emerging industry trends.
  • Oversaw the end-to-end order management process, including receiving stockist orders, coordinating timely shipments, and resolving any quality control or delivery issues.

Dental Assistant

Waterways Dental
01.2023 - 07.2023
  • Cleaned and sanitised dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
  • Prepared and positioned patients for procedures, clipping dental napkins and placing patient safety devices.
  • Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
  • Prepared patient X-rays and images for review by dentist.

Covenants Officer/Pre-Site Manager

Metricon Homes
08.2019 - 08.2022
  • Worked within tight deadlines and fast-paced atmosphere, meeting monthly targets.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers during their pre construction journey.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analysed information and provided solutions to problems.
  • Daily compliance checks, reviewing construction plans and reading developer design guidelines to ensure homes met developer requirements.
  • While working as a Pre-Site Manager, answered a constant flow of customer calls with minimal wait time and managed large volume email inboxes.
  • Cross-trained and provided back up to other departments.
  • Managed the lodgement of covenant applications to developers, ensuring approvals were met within timeframes.
  • Liaised with staff members to resolve design issues where house plans were non compliant and not meeting developer requirements.


Education

Whangarei Girls High School
New Zealand

Northland Polytechnic
New Zealand

Major Training Group
Gold Coast
11.2021

Skills

  • Strong organisational and time management skills
  • Keen attention to detail
  • Professional telephone etiquette
  • Proficient in Microsoft Office Suite
  • Professional communication
  • Customer focused mindset

REFERENCES

Genea

Phone: 0438 307 923

Email: genea@madewithlovebridal.com

Relationship: General Manager, Made with Love Bridal

Timeline

Wholesale Account Manager

Made With Love Bridal
11.2023 - 04.2025

Dental Assistant

Waterways Dental
01.2023 - 07.2023

Covenants Officer/Pre-Site Manager

Metricon Homes
08.2019 - 08.2022

Whangarei Girls High School

Northland Polytechnic

Major Training Group
Kylie Morris