Kylie Shepherd
Tewantin,QLD
Summary
Compassionate Disability Support Worker with a gentle approach and caring attitude centred on treating all with dignity and respect. Over 14 years extensive experience. Trained in crisis intervention, Stoma care Catheter care, Diabetes Management Pressure Care. Im quick to learn and adapt to new people and situations. I can use initiative, creative thinking common sense and problem-solving skills. Very considerate of all people including those we support, their family, co workers and the business I represent. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior Support Worker and Team Leader
Level Up Independent Living
03.2021 - 04.2024
- Provide Leadership and guidance to Support Workers Team of 30+
- Delivered high-quality care to clients with diverse needs, ensuring a safe and comfortable living environment.
- Maintained accurate records of client progress, allowing for effective monitoring and adjustments as needed.
- Collaborate and liaise with all other stakeholders and Allied Health professionals to ensure comprehensive care.
- Efficiently managed time-sensitive tasks such as appointment scheduling or transportation arrangements for clients.
- Provided essential daily living assistance to clients, enabling them to live independently within their own homes.
- Contributed to the development of person-centred care plans, promoting independence and well-being among clients.
- Collaborated with multidisciplinary teams to create comprehensive support strategies for clients with complex needs.
Disability Support Worker
Endeavour Foundation
07.2019 - 03.2021
- Assisted clients with daily living skills, including Personal care, Medication administration, Community access, Menu planning and Dietary requirements, Shopping, Allied Health appointments, NDIS plans and Person Centred Care plans
- Worked alongside clients with Challenging Behaviours developing a rapport and establishing trust
- Helped clients manage money, pay bills and shop for groceries or personal items.
Disability Support Worker
Centacare Community Services
05.2010 - 03.2021
- Assisted clients with daily living needs, including all facets of Personal Care
- Provided high level of physical support by lifting, adjusting and moving clients. Fully proficient in all mobility devices, hoist slings etc and aware of good manual handling policies and procedures
- Experienced in all documentation requirements including personal notes, Case plans, 5 'R' of medication
Education
High School Diploma -
Gympie High School
GympieCert III - Aged Care -
T.A.F.E
Sunshine Coast CampusCert IV - Disability -
Bridgeworks Employment And Training
BrisbaneSkills
- Excellent People Skills
- Medication 7 Rs
- Good Communicator
- PPE Usage
- Complex Problem-Solving
- Responsible Flexible Adaptable
- Excellent report writing skills
- Good Personal Centred planning skills
- Empathetic, patient and great sense of humour
- Good Manual Handling skills
- Good time management skills
- Effective and reliable Team Player
- Good Knowledge of WHS Policies and Procedures
Accomplishments
- Senior First Aid Certificate
- Certificate III Aged Care
- Certificate IV Disability
- NDIS workers orientation
- Infection Control COVID-19
- Asthma and anaphylaxis management
- QLD Open Drivers License
- Certificate Food Health and safety Handler
- Fire and Evacuation First response
- Positive Notice Blue Card
- Positive Notice exemption Yellow Card
- Police Clearance Check
- Knowledge of Restrictive Practice Policies
Certification
Senior First Aid Certificate
Certificate III Aged Care
Cert IV Disability
NDIS Workers Orientation
Infection Control COVID 19
Asthma and Anaphylaxis management
Non Violent Crisis Intervention
Positive Notice Blue Card
Positive Notice exemption Yellow Card
Full Open Drivers License
Timeline
Senior Support Worker and Team Leader
Level Up Independent Living
03.2021 - 04.2024
Disability Support Worker
Endeavour Foundation
07.2019 - 03.2021
Disability Support Worker
Centacare Community Services
05.2010 - 03.2021
High School Diploma -
Gympie High School
Cert III - Aged Care -
T.A.F.E
Cert IV - Disability -
Bridgeworks Employment And Training
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