Dedicated Aged Care Worker with proven expertise in compassionate care and dementia support, honed at Mercy Community - Aged Care Services. Excelled in building trust-based relationships and enhancing the quality of life for residents through personalized attention and skilled assistance. Demonstrates exceptional verbal communication and empathy, ensuring patient dignity and fostering a positive environment.
Overview
18
18
years of professional experience
Work History
Aged Care Worker
Mercy Community - Aged Care Services
Rockhampton, QLD
10.2022 - 03.2024
Assisted residents with daily living tasks, promoting independence and dignity.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Maintained a clean and safe living environment for all residents, ensuring their wellbeing.
Built strong relationships with clients to deliver emotional support and companionship.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Enhanced residents'' quality of life by providing compassionate and attentive care.
Provided safe mobility support to help patients move around personal and public spaces.
Recognized and reported abnormalities or changes in patients' health status to case manager.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Adhered strictly to infection control protocols, minimizing the risk of communicable diseases within the facility.
Developed trust-based relationships with residents by actively listening to their concerns and demonstrating genuine interest in their lives.
Remained alert to problems or health issues of clients and competently responded.
Monitored and assisted residents through individual service plans.
Maintained frequent supervision of residents unable to call for assistance.
Contributed to a positive team culture by fostering open communication and collaboration among colleagues.
Support Worker
Home Caring
Rockhampton, QLD
06.2022 - 07.2022
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Helped clients manage and reach individual goals, supporting independent progression and social skills.
Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Established trusting relationships with clients and their families through empathetic communication and active listening.
Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
Promoted community integration by providing extensive physical, emotional and social support.
Enhanced clients' daily living skills by providing tailored support in activities such as cooking and budgeting.
Jillaroo
Colin Lawrie
Westwood, Qld
01.2006 - 03.2006
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Paid attention to detail while completing assignments.
Strengthened communication skills through regular interactions with others.
Developed and maintained courteous and effective working relationships.
Education
Certificate III - Individual Support
Blue Stone
Rockhampton, QLD
08.2022
Certificate II - Communication For Workplace
The Cathedral College
Rockhampton, QLD
12.2005
Certificate II - Agriculture (Beef Cattle Production)
The Cathedral College
Rockhampton, QLD
11.2005
Skills
Toileting support
Personal Hygiene Assistance
Dementia Care
Feeding Assistance
Compassionate Care
Mobility Assistance
Transfer Techniques
Palliative Care
Bathing Assistance
Pressure area care
Oral hygiene maintenance
Physical therapy support
Continence Care
Fall prevention
Respectful and Compassionate
Elderly Care
Multitasking and Organization
Incident Reporting
Dependable and Responsible
First aid and safety
Verbal and written communication skills
Patient Companionship
Daily living assistance
Behavioral Management
COVID-19 Safety Policies
Patient Care
Basic Housekeeping
Documentation
Relationship Building
Compassionate communication
Medical record-keeping
PPE Usage
Housekeeping
Emotional Support
Heavy Lifting
Client Transportation
Meal Preparation
Disability Support
Dining room support
Patient care and companionship
Empathetic listening
Caring Companionship
Personal Care Worker
Cooking meals
Timeline
Aged Care Worker
Mercy Community - Aged Care Services
10.2022 - 03.2024
Support Worker
Home Caring
06.2022 - 07.2022
Jillaroo
Colin Lawrie
01.2006 - 03.2006
Certificate III - Individual Support
Blue Stone
Certificate II - Communication For Workplace
The Cathedral College
Certificate II - Agriculture (Beef Cattle Production)