
I am a highly experienced laboratory leader with a proven track record in managing large, high-performing teams, driving operational excellence, and delivering high-quality patient-focused services. I thrive in complex, high-volume environments and embrace challenges with composure, resilience, and strategic foresight.
As a mentor and coach, I inspire staff to achieve their potential, foster leadership development, and build cohesive, culturally safe teams. I am committed to inclusivity, cultural awareness, and supporting Aboriginal and Torres Strait Islander staff through targeted development and Closing the Gap initiatives.
With extensive experience in Blood Transfusion and pre-analytical laboratory services, I possess in-depth technical knowledge, including quality management systems, accreditation frameworks, analytical equipment operation, and workflow optimisation. I bring a customer-focused mindset, strong stakeholder engagement skills, and a collaborative approach to problem-solving, ensuring timely, safe, and accurate laboratory outcomes.
I am proactive, innovative, and solutions-driven, consistently introducing initiatives that enhance operational efficiency, staff capability, and patient care. Known for building respectful relationships across teams, I combine practical laboratory expertise with strategic thinking to contribute positively to organisational goals and service excellence.
Immunohaematology Laboratory
Haematology Main Laboratory