Kylie Smart
Hairdresser
Palmview,QLD
Summary
I am a professional hairdresser with 30+ years of experience in all aspects of the hair and beauty industry. I've been very successful at running my own business, hardworking and reliable with strong ability in both the business side of running a salon and the client care side of hairdressing.
I've worked as both a stylist and a colourist and blonde specialist. I have extensive knowledge of many hair care brands incluning Kitoko, Keune, Goldwell, Davroe and more.
I have previously been involved in junior training, being tasked with assisting juniors with learning new skills, improving performance and maximizing productivity. I'm a top-notch planner, organiser and problem-solver with superb mentorship over a number of years.
Overview
30
30
years of professional experience
Work History
Senior Hairdresser
Self employed
Sunshine Coast, Qld
02.2016 - Current
- I run all of the business bookkeeping systems including inventory, filing and maintaining clients' records.
- I respond to customer inquiries by phone, email and in person and schedule daily client appointments with necessary details and remember customer preferences and special needs to help build relationships.
- Kept up-to-date with industry trends through continuing education classes or attending trade shows.
- Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
- Introduced modern techniques to style and stay up to date with newest trends in hair and PMU.
Senior Hairdresser
Onyx Hair & Beauty
Sunshine Coast, QLD
01.2011 - 05.2016
- Provided coaching and mentoring to team members in proper techniques for cutting, coloring, styling and chemical treatments and assisted with training of junior hairdressers, providing guidance in customer service techniques.
- Demonstrated knowledge of current trends in cutting, coloring, styling methods and product usage.
- Performed administrative duties such as creating employee schedules, ordering supplies and preparing reports.
- I was involved in all aspects of client consultation, care and retention while providing advice on hair styling options and hair care products.
Senior Hairdresser
Jewel Hair Boutique
Cairns, Qld
04.2006 - 10.2010
- Opened salon to prepare for daily demands by setting up registers, counting totals and organizing all needed supplies. Placed inventory orders, monitored shelf stock and tracked expenses.
- Helped build relationships with new customers by providing exceptional customer service. Consistently recognized by management for providing superior customer service
- Demonstrated knowledge of current trends in cutting and styling methods and product usage. Utilised advanced coloring techniques to achieve desired results for customers
- Trained and mentored team members to achieve optimal performance and meet challenging business targets.
- Met and exceeded personal sales targets by applying excellent upselling skills and product knowledge to match each customer with optimal selections.
Education
Certificate VI Training & Assessment - Teaching/Training
TAFE Queensland
Sunshine Coast, QLD01-2012
Small Business Management - Business Management
TAFE Queensland
Whitsundays, QLD01-2009
Certificate III Hairdressing - Hairdressing
Flagstaff College of TAFE
Melbourne, VIC01-1992
Year 11 Certificate -
Burwood Heights High School
Melbourne, VIC01-1989
Skills
- Employee Training
- Workspace Organization
- Business Management
- Relationship Building
- Staff Supervision
- Hair Cutting and Styling
- Color Matching Master
- Blonde Specialist
- Product Knowledge
- Innovative Hairstyling Techniques
Accomplishments
- Attended events, seminars and extra curricular courses relating to the many aspects of hairdressing
- Regularly the top performing salon stylist
- Competed in hair competitions
- Nominated for apprentice of the year
Social Media
- fb & insta handle - @smarterhairandbeauty
References
References available upon request.
Timeline
Senior Hairdresser
Self employed
02.2016 - Current
Senior Hairdresser
Onyx Hair & Beauty
01.2011 - 05.2016
Senior Hairdresser
Jewel Hair Boutique
04.2006 - 10.2010
Certificate VI Training & Assessment - Teaching/Training
TAFE Queensland
Small Business Management - Business Management
TAFE Queensland
Certificate III Hairdressing - Hairdressing
Flagstaff College of TAFE
Year 11 Certificate -
Burwood Heights High School
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