Kynan Taylor
Springwood,Australia
Summary
I am a Console Operator, EWD Steward, and second-year university student eager for a full-time position within the rail industry. I aspire to be a Freight Locomotive Driver and become a Driver Trainer further in my career. I am keen to develop new skills and commit to a long-term career within the rail sector.
Overview
4
4
years of professional experience
Work History
Qualified Worker – TVS Station Support – EWD Steward
Setgo
Sydney, NSW
12.2024 - Current
- Provide on-site support
- Assist rail operations
- Platform management
- Passenger Guidance
- Incident response
- Adhere to safety procedures
Customer Service Representative – Console Operator
Coles Express/Reddy Express
Faulconbridge, NSW
03.2024 - Current
- Delivered exceptional customer service.
- Testing of site and safety equipment: those including, but not limited to, security alarms, CCTV, facility lighting, and security doors.
- Operated efficiently in busy settings.
- Monitored customer adherence to safety protocols with high-risk equipment.
- Provided detailed product information and service guidance.
- Communicating with other representatives to maximize productivity.
Team Member - Customer Service
Target
Penrith, NSW
05.2021 - 01.2022
- Assisting customer queries on-site, as well as over the phone.
- Preparation of online orders
- Depart, cleanliness, and presentation.
Education
Rail Operations Fundamental Skill Set - Rail Operations
Cert Training
Thornton, NSW10-2024
Bachelor of Clinical Science -
Macquarie University
12.2024
HSC -
Jamison High School
South Penrith, NSW12.2022
Skills
- Safety Skills
- Communication Skills
- Multi-tasking
- Customer service
- Problem solving
- Attention to detail
References
- Joseph Paramundayil, Site Manager, Coles Express/Reddy Express, Faulconbridge, 0421 886 546
- Muhammad Muneeb, Assistant Site Manager, Coles Express/Reddy Express, Faulconbridge, 0468 461 950, Muneeb.muhammad1997@gmail.com
Achievements
1st Place Mathematics Extension 2, 1st Place Chemistry, Band 6 Mathematics Advanced, Band 6 Music in Year 12 HSC
Hobbies and Interests
- Classical Piano
- Playing Train Simulators
- Anatomy
Timeline
Qualified Worker – TVS Station Support – EWD Steward
Setgo
12.2024 - Current
Customer Service Representative – Console Operator
Coles Express/Reddy Express
03.2024 - Current
Team Member - Customer Service
Target
05.2021 - 01.2022
Rail Operations Fundamental Skill Set - Rail Operations
Cert Training
Bachelor of Clinical Science -
Macquarie University
HSC -
Jamison High School
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