Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kyra Gregorace

7 Michael St BLAKEVIEW,SA

Summary

Accomplished Housing Officer with a proven track record at the South Australian Housing Trust, adept in case management and homelessness prevention. Expertise in tenant rights and property inspections, demonstrated through managing 406 properties and coordinating with agencies to prevent homelessness. Skilled in referrals and networking, ensuring holistic support and advocacy for Aboriginal clients.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Housing Officer

South Australian Housing Trust (SA Government)
08.2021 - Current

Accountable for providing clients with information, referral, advocacy, client management and tenancy management services. It is also responsible for identifying and responding to the cultural and specific needs of Aboriginal clients and their families.

  • Managing a portfolio of 406 Housing Trust properties in Elizabeth Park and Elizabeth Vale.
  • Investigate Anti-Social Behaviour complaints
  • Respond to Ministerial complaints and Local MP enquiries.
  • Conduct routine home visits, identify risk and vulnerability, coordinate referrals to support tenants and their families.
  • Deliver high-level holistic tenancy support.
  • Attend South Australian Civil and Administrative Tribunal (SACAT) hearings
  • Coordinated with local agencies to provide housing and prevent homelessness.
  • Work collaboratively with internal staff Social Workers, Tenancy Practitioners.
  • Work collaboratively with external Agencies - Anglicare, DCP, DCS, Local Council & MFS.

Court Officer

Courts Administration Authority (SA Government)
11.2012 - 08.2021
  • Assisted in the enforcement of court orders by coordinating with relevant authorities and monitoring case progress.
  • Developed strong professional relationships with law agencies, facilitating cooperation between courts and other branches of government.
  • Assist by flying to Ceduna/Yalata Community circuits providing court duties.
  • Streamlined the jury selection process for increased efficiency and fairness in trial outcomes.
  • Entering hearing outcomes in Registry Systems (ie Intervention Orders, Bails, Suspended Sentence Bonds, Section 18A.
  • Facilitated a positive work environment for court staff, fostering teamwork and collaboration to ensure seamless court operations.

HR Administrator

Department of Infrastructure & Transport (SA Gov)
02.2010 - 11.2012
  • Updated HR database with new employee information, changes in benefits, and other details.
  • Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases.
  • Prepared new hire letters, employee contracts, and corporate policies.
  • Assisted employees with benefits enrollment, ensuring accuracy of information and timely processing of forms.
  • Maintained up-to-date knowledge of HR best practices, applying this expertise when advising managers on employee matters.

Administrative Officer

Parliament House (SA Government)
05.2008 - 02.2010
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
  • Managed files and records for constituents.
  • Updated reports, managed accounts, and generated reports for company database.
  • Enhanced overall office productivity through effective staff management and coordination of daily tasks.

Education

Certificate III - Business Administration

TAFE SA
Gawler
05.2007

Skills

  • Referrals and networking
  • Social Services
  • Case Management
  • Tenant rights
  • Property Inspections
  • Homelessness Prevention

Certification

  • Authority to Work - Approved (Dept. of Education) (EAR ID4971665)
  • Approved Working with Children Check.
  • Responding to Risks of Harm, Abuse and Neglect - Equation and Care (RRHAN-EC) - completed.
  • Childcare First Aid & CPR training - HLTAID012
  • Catholic Screening Clearance
  • Aboriginal Awareness Course – backgrounds and diversities

Timeline

Housing Officer

South Australian Housing Trust (SA Government)
08.2021 - Current

Court Officer

Courts Administration Authority (SA Government)
11.2012 - 08.2021

HR Administrator

Department of Infrastructure & Transport (SA Gov)
02.2010 - 11.2012

Administrative Officer

Parliament House (SA Government)
05.2008 - 02.2010
  • Authority to Work - Approved (Dept. of Education) (EAR ID4971665)
  • Approved Working with Children Check.
  • Responding to Risks of Harm, Abuse and Neglect - Equation and Care (RRHAN-EC) - completed.
  • Childcare First Aid & CPR training - HLTAID012
  • Catholic Screening Clearance
  • Aboriginal Awareness Course – backgrounds and diversities

Certificate III - Business Administration

TAFE SA
Kyra Gregorace