Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Laak Ajang

Kurunjang,VIC

Summary

Adept at maintaining high standards of cleanliness and sanitation, demonstrated during my tenure at Smokin Joes Restaurant. Skilled in dishwashing and cooking preparation, I excel in fast-paced environments, ensuring efficient kitchen operations. My strong communication skills foster teamwork, contributing to enhanced dining experiences. Achieved high customer satisfaction ratings as an Uber driver, showcasing my commitment to excellence and professional service.

Overview

4
4
years of professional experience

Work History

Waitress Staff Member

Juba Hotel
03.2022 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Processed orders and sent to kitchen employees for preparation.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Inspected dishes and utensils for cleanliness.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Kitchen Hand

Smokin Joes Restaurant
04.2021 - 02.2022
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Managed time to juggle multiple tasks simultaneously with ease.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Labeled and stored all food items correctly and checked expiration dates routinely.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Contributed to a positive team atmosphere through effective communication with colleagues and supervisors.
  • Plated and presented food following chef requirements.
  • Assisted with meal presentation, garnishing dishes, and arranging serving platters to create an appealing visual display.
  • Followed recipes and chef instructions to prepare food correctly.
  • Transported food items from storage areas to kitchen for prepping.

Uber Driver

Uber
12.2020 - 08.2021
  • Responded to passenger concerns and complaints politely and professionally.
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
  • Placed safety as top priority for rides and followed community guidelines for engaging emergency personnel.
  • Achieved high customer ratings on post-trip surveys for timeliness, vehicle cleanliness, and customer service.
  • Picked up riders at designated locations and greeted upon vehicle entry.

Education

Certificate - English Education

Amp
Melbourne, VIC
12.2019

Skills

  • Dishwashing
  • Dishwashing expertise
  • Cleaning and sanitation
  • Cleaning proficiency
  • Surface cleaning
  • Cooking
  • Chopping vegetables
  • Cooking techniques
  • Stock management
  • Food safety measures
  • Trash removal
  • Verbal and written communication
  • Pantry restocking
  • Food presentation
  • Sauce preparation
  • Workstation setup
  • High-volume dining
  • Waste management and recycling
  • Inspection requirements
  • Salad preparation
  • Cooking equipment maintenance
  • Hygiene standards
  • Delivery processing
  • Pantry organization
  • Cleaning and sanitizing
  • Team contribution
  • Safe handling

Additional Information

Reference aport request

Languages

English
Elementary

Timeline

Waitress Staff Member

Juba Hotel
03.2022 - Current

Kitchen Hand

Smokin Joes Restaurant
04.2021 - 02.2022

Uber Driver

Uber
12.2020 - 08.2021

Certificate - English Education

Amp

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Laak Ajang