Summary
Overview
Work History
Education
Skills
Reference
REFERENCE
Timeline
Generic

Mia Singleton

Newport,VIC

Summary

I am a focused and determined worker that happily moulds into any environment offering a wide variety of skills. Open and positive communicator with a calm and level headed approach to managing routine needs. Experienced in maintaining stock, merchandising items, keeping a tidy work environment, managing stressful situations with a level head and open to developing more skills and gaining more opportunities. I am wanting to pursue a part time or full time employment position. Offering a positive attitude, good social skills, happy and a positive focused worker as well as being able to work well independently or in a teamwork environment.

Overview

2
2
years of professional experience

Work History

Waitress Staff Member

Cape Tavern
Cape Paterson, VIC
12.2023 - 03.2024
  • Took orders for food and delivered them to guests.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Provided accurate change for cash transactions using a cash register system.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

Food and Beverage Attendant

RACV Resort
Cape Paterson, VIC
01.2023 - 01.2024
  • Greeted customers and provided menus.
  • Set tables for upcoming meals by following food service guidelines.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.

Receptionist

Wonthaggi Accident Repair Centre
Wonthaggi , VIC
06.2023 - 12.2023
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Made sure the cars going out looked presentable and checked over the panel work as well as the paint work.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Scheduled and confirmed appointments.

Retail Assistant

Totally Workwear
Wonthaggi , VIC
01.2023 - 06.2023
  • Assisted customers with product selection, answered queries and provided advice.
  • Greeted customers upon entry to the store and provided a positive shopping experience.
  • Processed payments using cash register, credit card machine and POS system.
  • Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
  • Managed customer complaints in a professional manner while seeking solutions for resolution.

Casual Team Member

Bunnings
Wonthaggi, VIC
01.2022 - 12.2022
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Education

Year 12 Completion

Bass Coast College
Victoria
11.2022

Skills

  • Food Service
  • Customer Service
  • Clear Communication
  • Relationship Building
  • Phone Orders
  • Friendly and Helpful
  • Register Opening and Closing
  • Basic Mathematics
  • Organization Skills
  • Attention to Detail

Reference

RACV resort

  • Name - Ben Annison
  • Phone No. - 0437146866
  • Position - Head Manager
  • Email- benannison@icloud.com

REFERENCE

Wonthaggi Accident Repair Centre

  • Name - Peter O'connell
  • Phone No. - 0422 403 912
  • Position - Boss/Owner
  • Email - Bulldog1@bigpond.com

Timeline

Waitress Staff Member

Cape Tavern
12.2023 - 03.2024

Receptionist

Wonthaggi Accident Repair Centre
06.2023 - 12.2023

Food and Beverage Attendant

RACV Resort
01.2023 - 01.2024

Retail Assistant

Totally Workwear
01.2023 - 06.2023

Casual Team Member

Bunnings
01.2022 - 12.2022

Year 12 Completion

Bass Coast College

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Mia Singleton