Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Lachlan Dickenson

Saint Georges Basin,NSW

Summary

Experienced with handling cash transactions and providing excellent customer service. Utilizes effective communication to ensure customer satisfaction and resolve issues promptly. Track record of maintaining accuracy and efficiency in fast-paced environment.


I consider myself a hard working and dedicated individual that very much likes to be busy and is extremely ambitious for my future endeavours.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Customer Service Cashier

BWS
12.2022 - Current
  • Opening & Closing of multiple Store Location responsibilities
  • Resolved customer inquiries and complaints to enhance satisfaction and loyalty.
  • Maintained accurate cash drawer balances through diligent record-keeping practices.
  • Trained new staff on customer service protocols and operational procedures.
  • Break down of Stock Pallet deliveries
  • Shelving and Replenishing Stock effective and efficiently
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Night Stocker

Coles Supermarket
02.2017 - 11.2022
  • Organized and replenished inventory on sales floor to ensure product availability.
  • Collaborated with team members to optimize stocking processes and improve efficiency.
  • Conducted regular stock audits to identify discrepancies and maintain inventory accuracy.
  • Collaborated with coworkers to complete nightly stocking tasks efficiently and effectively.

Barista

Coffee Guru
03.2015 - 01.2017
  • Prepared high-quality beverages following standardized recipes and customer preferences.
  • Maintained cleanliness and organization of workstations to ensure a safe environment.
  • Assisted customers in selecting menu items, enhancing their experience through product knowledge.
  • Operated cash register accurately, processing transactions efficiently and handling cash responsibly.

Education

High School Diploma -

Vincentia High School
Vincentia, NSW
11-2018

Skills

  • Customer service
  • Customer satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Hard working & Dedicated
  • Conflict & Problem Resolution
  • Time management
  • Attention to detail

Certification

  • Basic Introductory in Welding - Completed July 2025

Languages

English
Native or Bilingual

Timeline

Customer Service Cashier

BWS
12.2022 - Current

Night Stocker

Coles Supermarket
02.2017 - 11.2022

Barista

Coffee Guru
03.2015 - 01.2017

High School Diploma -

Vincentia High School

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Lachlan Dickenson