Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lachlan Gould

Waurn Ponds,VIC

Summary

Adept Crew Coach at multiple McDonald's, Leveraged data-driven decision-making and coaching skills to enhance team performance and productivity. Spearheaded quality control and performance management programs, significantly improving learning outcomes and employee engagement. Known for exceptional attention to detail and problem-solving aptitude, Mentored numerous personnel, fostering a culture of excellence and continuous improvement. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

5
5
years of professional experience

Work History

Crew Coach

McDonald's
02.2024 - Current
  • Established and maintained quality control standards.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Utilized variety of instructional design methodologies to create effective learning experiences.
  • Trained and mentored 5+ new personnel hired to fulfill various roles.
  • Provided coaching and mentoring to employees.
  • Organized and detail-oriented with a strong work ethic.

Crew Coach

McDonald's
05.2019 - 02.2024
  • Established and maintained quality control standards.
  • Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
  • Utilized variety of instructional design methodologies to create effective learning experiences.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Developed and executed performance management programs to increase employee engagement and productivity.
  • Trained and mentored 25+ new personnel hired to fulfill various roles.
  • Provided coaching and mentoring to employees.
  • Organized and detail-oriented with a strong work ethic.

Education

Bachelor of Science - Chemistry And Cell Biology

Deakin University
Waurn Ponds, VIC
10-2025

High School Diploma -

St Joseph's Echuca
Echuca, VIC
12-2023

Skills

  • Injury Prevention
  • Task Delegation
  • Data-driven decision-making
  • Attention to Detail
  • Team building
  • Problem-solving aptitude
  • Coaching and Development
  • Time management abilities
  • Analytical Thinking
  • Problem-Solving

Timeline

Crew Coach

McDonald's
02.2024 - Current

Crew Coach

McDonald's
05.2019 - 02.2024

Bachelor of Science - Chemistry And Cell Biology

Deakin University

High School Diploma -

St Joseph's Echuca
Lachlan Gould