Zack Macdonell
Cessnock,NSW
Summary
Hardworking and reliable individual seeking casual or part-time employment. Has work experience as a Crew Member at KFC and McDonald's where I developed skills in time management, communication and customer service. Has completed a Certificate III retail course. Has full availability across all days of the week, own reliable transportation and have a friendly personality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Crew Coach
McDonalds Cessnock
08.2020 - Current
- Trained new team members on procedures, customer service, and sales techniques.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Provided coaching and mentoring to employees.
- Established and maintained quality control standards.
- Strengthened communication skills through regular interactions with others.
- Developed job-specific competencies and performance standards
Crew Member
KFC Singleton
03.2015 - 10.2015
- General cleaning and maintaining a hygienic environment, customer service and cash handling, stock control
Education
01.2019
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01.2019
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01.2017
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01.2017
Skills
- Work Prioritization
- Task Delegation
- Staff Motivation
- Data-driven decision-making
- Injury Prevention
- Job Skill Building
- Self Motivation
- Teamwork and Collaboration
- Time Management
Accomplishments
- Karate instructor and a 1st Dan blackbelt
- Martial Artist and tournament participant where I have gained many trophies
- Singleton Swimming Club and NSW representative for Butterfly and Freestyle events
Attributes
- Reliable, hard working and excellent work ethic
- Good verbal and written communication skills
- Able to follow instructions and work efficiently independently
- Good time management skills and ability to meet deadlines
- Comprehensive understanding of workplace health and safety
- Well presented and punctual
- Excellent teamwork skills and leadership skills
- Quick learner and able to apply new skills to the job with accuracy
Timeline
Crew Coach
McDonalds Cessnock
08.2020 - Current
Crew Member
KFC Singleton
03.2015 - 10.2015
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