Lachlan Haig

• Generated additional sales opportunities with upselling and cross-selling techniques.
• Expanded customer base through cold calling, inbounds, and building a personal customer base from selling directly to clients over three years
• Increased sales revenue by maximising revenue per sale.
• Enhanced ability to handle objections by mirroring customers reasoning and then providing a solution
• Ability to negotiate prices and quantities between myself and the client that is beneficial to both parties

This job allowed me to develop my communication skills as well as utilize my university degree to help shape my skillset.

• Loaded, unloaded, and moved material to and from storage and production areas.
• Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
• Reduced order processing times with streamlined picking, packing, and shipping procedures.
• Move products from pallets to other pallets for stock take and management

• Trained other employees in customer service, food safety, and performance requirements.
• Taught new team members correct procedures for all areas of operations.
• In the kitchen, prepared, cooked and made burgers and wraps in a fast paced environment
• Customer service: Altered meals in order to meet customer demands and requests to ensure customer satisfaction

This job allowed me to work in a fast paced environment by building my skills to work under pressure, and allowing me to work within a team environment.