Lachlan Kendrick
Toowoomba ,QLD
Summary
I am highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. I posses strong communication and interpersonal skills, ensuring positive guest experiences and a good relationship with my colleagues. I have a proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. I have demonstrated adaptability and problem-solving capabilities in fast-paced settings, ensuing customer satisfaction .
Overview
3
3
years of professional experience
1
1
Certification
Work History
Restaurant Waiter/ Bartender
Downs Club Toowoomba
Toowoomba , QLD
08.2022 - Current
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Resolved customer complaints in a polite manner according to company policy.
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Developed good working relationships with fellow employees through effective communication.
Education
Bachelor of Science - Biomedical Science
University of Southern Queensland
Toowoomba, QLD10-2027
Skills
- Problem solving
- Customer service
- Effective communication
- File organization
- Typing speed
- Time management abilities
- Professional demeanor
- Microsoft Excel expertise
- Microsoft Word expertise
Certification
- Responsible Service of Alcohol License (RSA)
Affiliations
- I enjoy golfing and tennis in my free time.
Timeline
Restaurant Waiter/ Bartender
Downs Club Toowoomba
08.2022 - Current
Bachelor of Science - Biomedical Science
University of Southern Queensland
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