Xavier Dean

Rothwell,QLD

Summary

Proven expertise in customer service and effective communication, enhancing guest satisfaction and loyalty. Skilled in training new employees and maintaining operational excellence, ensuring a seamless dining experience in fast-paced environments. Proficient in point-of-sale systems and espresso preparation.

Overview

years of professional experience

Certification

Work History

Restaurant Waiter and Bartender

Tempest Seafood and Teppanyaki Restaurant

Scarborough, Qld

04.2022 - Current

Supervised daily restaurant operations and staff activities to ensure smooth service.
Trained new employees on menu items, service standards, and safety procedures.
Established good customer relations to build and retain loyal customers.
Collaborated with team members to enhance overall dining experience.
Performed bar opening and closing duties, including restocking supplies.
Prepared a variety of cocktails and beverages to meet customer preferences.
Provided excellent customer service in a fast-paced dining environment.
Maintained cleanliness and organization of dining area and service stations.
Processed customer orders efficiently using point-of-sale system.
Engaged with customers to ensure satisfaction and address concerns promptly.

Cafe Allrounder

Flock Eatery

Redcliffe, Qld

05.2021 - 01.2022

Prepared espresso beverages using commercial-grade coffee machines and grinders.
Cleaned tables in the dining area before and after customer seating.
Restocked supplies including coffee beans, milk, and pastries throughout shifts.
Managed cash register operations efficiently and accurately.

Education

High School Diploma -

Mueller College

Rothwell, QLD

01-2023

Effective Communication Techniques,

Cert III in Business

Binnacle Training