Lachlan Vitnell

Working as a Business Support Consultant (BSC) at BrightHR involves helping businesses manage their HR processes more effectively using the company’s software and support services. The role typically focuses on assisting clients with HR-related queries, guiding them through the platform, and ensuring they understand best practices for areas such as employee management, documentation, and compliance. A BSC acts as a key point of contact for customers, providing advice, troubleshooting issues, and building strong relationships to help businesses get the most value from BrightHR’s tools. The position requires strong communication skills, problem-solving ability, and a good understanding of HR policies and workplace procedures.

Reference; 0477773369 Talanoa

• Mixed and served beverages according to established recipes and customer preferences.
• Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
• Assisted in inventory management, tracking stock levels and ordering supplies as needed.
• Provided excellent customer service, addressing inquiries and resolving issues promptly.

• As Assistant Manager at Tapley’s Neighbourhood Pub, I supported the daily operations of a high-volume venue, helping oversee staff, manage scheduling, and ensure smooth service across both front and back of house. I worked closely with the general manager to uphold service standards, resolve customer concerns, and support team performance in a fast-paced, energetic environment. My role also involved supervising events, managing stock, and maintaining a welcoming and organized atmosphere for both guests and staff.
• Reference: Sam Cartwright (General Manager) +1 888-823-7932

• As Head Host at Longhorn Saloon, I led and organized the host team, ensuring smooth front-of-house operations. I acted as the key point of communication between the host team, bar management, floor supervisors, and server captains to coordinate guest flow, manage seating strategy, and support overall service efficiency. My role was central to maintaining a professional, fast-paced, and guest-focused environment.
• Reference: Joel O'Neill (General Manager) +1 888-823-7932.

At Camnet PTY LTD, I was responsible for prospecting new clients through the company’s CRM, identifying business opportunities, and initiating cold calls to generate leads. I also maintained strong relationships with existing clients by managing their ongoing printing needs, ensuring timely service, and providing tailored support solutions.

. Reference (02) 9935 6700

• Specialised in face-to-face customer acquisitions for a residential campaign representing a charity and consistently achieved an average weekly donation total that surpassed sales targets. Promoted to Senior Trainer and continued to meet personal KPIs whilst training a team of five new Sales Representatives. Demonstrated strong leadership and communication skills, providing ongoing support and guidance to the team who also all routinely exceeded their KPIs.
• Reference: Thomas Swinton (Manager) +61 482 712 990

• Main focus on providing excellent customer service and communication. Highly adaptable in fast-paced environments with keen problem-solving and organisational skills. Built strong rapport with customers and was able to up-sell and provide product knowledge.
• Reference: Graham Gibson (Head Manager) +61 413 312 442

• Delivered high quality end products tailored to clients' specific requirements whilst maintaining compliance with building regulations. Worked collaboratively as part of a team with clear and effective communication and project-planning to ensure maximum time-efficiency and minimal errors. Consistently strong attention to detail and utilised cost-effective problem-solving skills when presented with a change in circumstances, such as unexpected design modifications.
• Reference: Ian Gibble (Co-Owner) +61 418 277 706

• Reference: Brett Cerchi (Owner) +61 467 777 335

• Reference: Mal Butterfield (Owner) +61 418 241 761

• Reference: Simon Usajl (General Manager) +61 448 010 333