Seasoned hospitality professional with extensive experience in bartending, staff leadership, and mentoring team members in sales and customer service excellence.
Overview
8
8
years of professional experience
Work History
Bartender
The Hold
Manly
08.2025 - Current
Led bar during peak service periods
Trained and supported junior staff
Maintained service standards under pressure
Bartender
Harbord Hotel
Freshwater
08.2025 - 11.2025
Served a variety of beverages to customers efficiently and accurately.
Maintained cleanliness and organization of the bar area at all times.
Helped mentor in upselling techniques
Bar Supervisor
Archie Brothers
Auckland
10.2024 - 08.2025
Led sales and upselling training for bar staff
Coached team to maintain high guest satisfaction
Supported bar operations and performance management
Special Events Coordinator
Milingona Hostel
Tirana
06.2024 - 09.2024
Ran pub crawls and night events for hostel guests
Event planning, scheduling, and coordination
Collaborated with local venues to secure deals and maintain partnerships
Volunteer Firefighter
Cobequid Fire Department
Truro, NS
03.2018 - 02.2024
Emergency response and teamwork in high pressure situations
Followed detailed safety protocols to minimize risk to self and team
Responded rapidly to calls, ensuring safety and efficient resolution
Car salesmen
Blaikies Dodge
Truro, NS
01.2021 - 02.2023
Exceeded sales targets and upselling goals consistently
Guided customers through vehicle selection, financing, and purchasing process
Built strong client relationships to drive repeat business
Education
Certificate - Professional Sales
NSCC
Truro, NS, Canada
02.2023 - 04.2023
Skills
Staff training and mentoring
High-Volume service delivery
Upselling and sales techniques
Customer relationship management
Event planning and execution
Complaint resolution
Delegation and workflow optimization
Customer communication
Leadership
POS & cash handling
Drink preparation
Cleaning and hygiene compliance
Accomplishments
Employee of the Year – Archie Brothers (All New Zealand & South Australia Venues), 2024
Top Red Bull Sales Performer – 5 consecutive monthly competitions, netting over $8,000 in prizes