Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lachlan Heriot

Melbourne

Summary

Dynamic and dedicated professional with a strong work ethic and excellent customer service skills. Proven ability to enhance customer satisfaction through effective communication and teamwork. Adept at problem-solving and maintaining organization in fast-paced environments, consistently delivering quality results and fostering positive relationships.

Overview

5
5
years of professional experience

Work History

Crew Member

McDonald's
09.2020 - 05.2021
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Handled high-pressure situations effectively, maintaining composure during rush periods while continuing to deliver exceptional service quality.
  • Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.

Delivery Rider / Prep Cook

Dominos's Pizza
11.2021 - 08.2022
  • Handled cash transactions accurately while collecting payments upon delivery completion.
  • Enhanced customer satisfaction by ensuring timely deliveries and maintaining clear communication throughout the process.
  • Streamlined food prep processes for greater productivity while maintaining high standards of quality control across all ingredients used in pizza-making operations.

Retail Worker

TK Maxx
10.2022 - 05.2023
  • Exhibited excellent communications and customer service relations skills.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.


Sales Assistant

Liqourland
12.2023 - Current
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Worked effectively in fast-paced environments.
  • Effectively assist in unloading and working weekly deliveries of new stock

Education

VCE -

Emmanuel College
Altona, VIC
01-2023

Skills

  • Team-oriented collaboration
  • Clear communication
  • Excellent customer service skills
  • Strong work ethic
  • Organization
  • Positive interpersonal skills
  • Problem-solving

Accomplishments

  • Year 12 School Sports Captain
  • Successful completion of year 12 VCE
  • Captain school / local AFL teams
  • Involved in REP footy

Timeline

Sales Assistant

Liqourland
12.2023 - Current

Retail Worker

TK Maxx
10.2022 - 05.2023

Delivery Rider / Prep Cook

Dominos's Pizza
11.2021 - 08.2022

Crew Member

McDonald's
09.2020 - 05.2021

VCE -

Emmanuel College

Similar Profiles

CREATE PROFILE
Lachlan Heriot