Laila Le
Perth
Summary
Experienced in customer service, I excel in fast-paced environments. Engaged in volunteer work within the Vietnamese community and at Seasons Funeral Home, learning from my grandmother. Ambitious to gain diverse experiences across various job fields, extending beyond language proficiency in more than two languages.
Overview
2
2
years of professional experience
Work History
Waitperson
Sushi Wawa
09.2022 - 02.2024
- Supported overall restaurant efficiency by assisting other staff members when needed, fostering a positive work environment.
- Adapted quickly to changing situations such as unexpected rush periods or employee absences, ensuring seamless operations within the dining area.
- Facilitated smooth shift transitions by effectively communicating with incoming waitstaff regarding any outstanding tasks or customer needs.
- Demonstrated thorough knowledge of menu offerings, enabling me to provide helpful recommendations based on individual preferences or dietary restrictions.
- Balanced multiple responsibilities such as taking orders, serving food, clearing tables, and processing payments while maintaining excellent customer service standards.
Staff
Family Friends Business
01.2022 - 12.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Established positive relationships with customers and other staff members.
- Responded sensitively and competently to service customers with diverse cultural backgrounds.
- Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.
Education
Completed High School -
Mercy College
12.2022
Skills
- Hygienic
- Communication Skills
- Customer Service
- Ability to Work At A Fast Pace
Languages
English
Vietnamese
Personal Information
Age: 19
Interests
- Crafting and DIY Projects
- Music
- Reading
- Personal Development and Self-Improvement
Timeline
Waitperson
Sushi Wawa
09.2022 - 02.2024
Staff
Family Friends Business
01.2022 - 12.2022
Completed High School -
Mercy College
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