Laina Grove
Adelaide,SA
Summary
I am Passionate and committed to improving community well-being and support systems for various members of the community. I am eager to make an impact where individuals achieve their goals. I want to make the difference and be the difference.
Overview
18
18
years of professional experience
Work History
Sales Assistant, Warehouse Assistant
SA Beauty Supplies
Keswick, SA
02.2018 - Current
- Built and maintained relationships with peers and management to drive team success.
- Answered store and merchandise questions and led customers to wanted items/stock.
- Cleaned shelves, counters and tables to maintain an organized store.
- Helped customers find specific products, answered questions and offered product advice.
- Assembled cartons with stock items to prepare for shipping.
- Used computer system to retrieve customer information and status of purchase orders.
- Computed purchases and received and processed cash or credit payment.
- Opened and closed cash registers by counting money and balancing drawers.
Beauty Therapist
Laurethium Beauty
Adelaide, SA
05.2008 - 02.2015
- Managed reception desk by answering phones, scheduling appointments and processing payments.
- Provided therapeutic rejuvenation services to clients including skin, nails and overall relaxation treatments.
- Beautified customers by performing facials and waxing.
- Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
Cafe/ Restaurant Assistant
Cafe El Mondo
Angle Vale, SA
04.2006 - 10.2007
- Assisted in taking orders from customers accurately and promptly.
- Prepared food items such as salads, appetizers, and desserts according to restaurant recipes.
- Replenished condiments and other consumables on the table when required.
- Maintained cleanliness of dining area by clearing away dirty dishes and wiping down tables after customers had left.
- Provided excellent customer service to ensure customer satisfaction.
Education
Diploma of Community Services - Community Services
Online Course
Adelaide, SA01-2025
Certificate of Completion - Addiction Counselling
ACS Distance Education
Online08-2024
Certificate 4 in Beauty Therapy - Beauty Therapy
Heather Langton Beauty Academy
Adelaide12-2008
Certificate 3 in Youth Work - Youth Services
Tafe SA
Salisbury 12-2007
High School Diploma -
Ross Smith Secondary School
Adelaide12-2005
Skills
- Computer Proficiency and Microsoft Office
- Safety and Cleanliness Standards
- Strong Communication and Interpersonal Skills
- Verbal and Written Communication
- Engaging with Diverse Customers
- Customer Service
- Reliable and Responsible
- Decision-Making
References
Vince Mazzeo from SA Beauty Supplies
vince@sabeauty.com.au - 0412 386 341
Dianne Miles from Hyde Park Beauty College
djmiles@hydeparkbeauty.com.au - 0412 402 045
Nicole Mathew
nixmathew@bigpond.com - 0418 153 201
Timeline
Sales Assistant, Warehouse Assistant
SA Beauty Supplies
02.2018 - Current
Beauty Therapist
Laurethium Beauty
05.2008 - 02.2015
Cafe/ Restaurant Assistant
Cafe El Mondo
04.2006 - 10.2007
Diploma of Community Services - Community Services
Online Course
Certificate of Completion - Addiction Counselling
ACS Distance Education
Certificate 4 in Beauty Therapy - Beauty Therapy
Heather Langton Beauty Academy
Certificate 3 in Youth Work - Youth Services
Tafe SA
High School Diploma -
Ross Smith Secondary School
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