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Associate Principal Engineer

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Dynamic Customer Care Leader with a proven track record at Freedom Furniture, excelling in team development and process optimization. Expert in claims management and customer retention strategies, consistently surpassing KPIs. Adept at fostering strong client relationships through empathetic communication and effective problem-solving, driving satisfaction and loyalty in high-pressure environments.

Highly dedicated and results-driven Customer Care Leader with extensive experience in claims management, warranty processing, and customer service operations. Currently leading high-impact service teams at Freedom Furniture, including an offshore unit, with a focus on operational excellence, customer satisfaction, and people leadership. Adept at managing the entire warranty lifecycle, driving process improvements, and building collaborative, high-performing teams. Recognized for delivering exceptional after-sales support and streamlining service processes in fast-paced environments.

Dynamic Finish Trim Carpenter with extensive experience at Mughal Construction PTY LTD, skilled in power tools and effective project budgeting. Proven ability to collaborate with teams and deliver high-quality installations, ensuring adherence to specifications and safety protocols. Recognized for accurate cutting techniques and operational leadership in diverse projects. High-performing Recreational Pilot with a substantial background in aviation. Skilled in planning and executing safe and efficient flights with strong understanding of weather patterns, navigation and flight systems. Strategic and committed to safety.

Experienced accounting professional prepared for this role, known for strong analytical skills and precision in financial management. Proven ability to drive results through team collaboration and adaptability to changing needs. Expertise in financial reporting, budgeting, and compliance, with focus on accuracy and efficiency. Reliable, dependable, and committed to achieving organizational goals.

Highly motivated and organized manufacturing professional committed to excellence in daily operations, maintenance, and housekeeping procedures. Demonstrates a proactive approach to preparing for inspections and maintaining accurate records, ensuring compliance and operational efficiency. Recognized for a strong work ethic, effective verbal and written communication skills, and a proven ability to tackle complex problems with innovative solutions. Passionate about sports and co-curricular activities, consistently striving to achieve the highest standards in every endeavor.

Laith Sharmookh

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