Lakmal Gunawardhana
Ngunnawal,Australian Capital Territory
Summary
Hardworking professional offering several years of experience in retail. Solid team player with upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints and training newly hired cashiers. Friendly multitasker with in-depth knowledge of pos system operations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Checkout Supervisor
Supabarn Supermarket
Casey
08.2012 - Current
- Maintained up-to-date knowledge of store products and services.
- Monitored the checkout process to ensure efficient service for customers.
- Organized staff schedules to ensure adequate coverage during peak hours.
- Ensured accuracy of customer transactions by verifying items and pricing.
- Provided feedback to management regarding employee performance issues.
- Maintained cleanliness standards at all checkout counters throughout the store.
Catering Assistant
Cater Care
Page, Australian Capital Territory
02.2014 - 04.2016
- Provided excellent customer service by interacting with guests during events.
- Adhered to all health department regulations regarding food handling and sanitation practices.
- Prepared food items according to recipes and instructions.
- Supported chefs in preparing meals for large groups efficiently and on time.
- Restocked supplies when needed throughout the duration of events.
Education
Certificate 11 Refrigeration And Air Condition
Canberra Institute of Technology
Fyshwick, ACT11-2015
Certificate 111 in Individual Support(Disability)
REACH FOR TRAINING
Belconnen, ACTSkills
- Workplace Safety
- Customer Complaints Handling
- Staff Training
- Retail Operations
- Till Counting
- Customer Service
- Cash Register Operation
- Equipment Maintenance
- Punctual and Reliable
Accomplishments
- Best customer service
Certification
- First Aid Certificate
Affiliations
- Play Cricket
- Play Batminton
Timeline
Catering Assistant
Cater Care
02.2014 - 04.2016
Checkout Supervisor
Supabarn Supermarket
08.2012 - Current
Certificate 11 Refrigeration And Air Condition
Canberra Institute of Technology
Certificate 111 in Individual Support(Disability)
REACH FOR TRAINING
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