Lakshan Attanayake
Glen Waverley,VIC
Summary
Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
11
11
years of professional experience
Work History
Retail Assistant
Aldi (A Limited Partnership) VIC, Australia
2023.09 - Current
- Boosted customer satisfaction by providing exceptional service and addressing inquiries efficiently.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Managed inventory with accuracy, ensuring optimal product levels and minimizing stock discrepancies.
- Collaborated with team members to accomplish sales goals and improve overall store performance.
Event Host
Crown Leadership International Group
2023.07 - Current
- Enhanced guest satisfaction by effectively managing event logistics and coordinating with various departments.
- Streamlined event planning processes to increase efficiency, ensuring successful events and satisfied clients.
- Cultivated positive relationships with vendors, securing high-quality services for events at competitive prices.
- Boosted attendee engagement by designing interactive activities and incorporating multimedia presentations.
System Analyst
CRIMSONTECH Private Limited
2019.02 - 2023.05
- Producing specifications for new and current systems
- Prepare cost benefits and analysis reports for computer systems
- Talking to users and addressing their issues
- Troubleshooting technical issues
- Creating system guidelines and manuals for the company
- Collaborating with the project team.
Retail Assistant
Aldi (A Limited Partnership)
2016.10 - 2018.10
- Running a variety of Stock
- Customer Service
- Date checking of products
- Building Special Every Week
- Liquor handling and sales
- Train new employees
- Till operations
- Warehouse Cleaning and managing
- Carding.
Internship - System Analyst
Yu Solutions
2016.10 - 2017.01
- Help desk support
- Shadowing Professionals
- Mailing letters to the clients
- Hardware Installation
- Software Installation
- Troubleshooting
- Project Management
- ETC
Maintenance Person and Delivery person
BIC Services
2014.01 - 2016.09
- Training New Employees
- Stock Delivery
- Work in a team
- Communicate with the team.
Steward Person
Nick's Seafood
2013.05 - 2015.12
- Stock handling
- Cooking
- Food preparation
- Sauce Making
- Meat Preparation
- Work in a team.
Education
Bachelor of Information Technology -
Charles Sturt University
Sydney, New South WalesECA Professional Year Programme in Information, Communications & Technology -
Education Centre of Australia
Sydney, New South WalesAdvanced Diploma of Marketing and Communication -
Australis Institute of Technology and Education
New South Wales, New South WalesDiploma of Information Technology -
Martin College
Sydney, New South WalesMartin College
Sydney, New South WalesSkills
- Operating systems
- A critical thinker
- Team workers
- Customer assistance
- Communication skills
- Interpersonal skill
- System administration
- Ethics
- Loss prevention
- Sales techniques
- Complaint handling
- Product merchandising
Languages
English
Sinhalese
Visa
N9860157, Student Dependent (subclass 500), 05/15/23, 09/15/27, I am entitled to work more than 40 hours a fortnight since my wife pursuing her Doctoral Degree (PhD) at Deakin University, Australia.
Membership
Member of the Australian Computer Society (ACS)
References
- Ms. Caroline Dallagnol, Executive Manager- Store Operations, 0427981374, caroline.dallagnol@aldi.com.au, ALDI (A Limited Partnership), Preston, NSW, Australia
- Ms. Eliza Tucker, Store Manager, 0449050831, elizatuck48@gmail.com, ALDI Hillsdale, NSW, Australia
- Ms. Bineshka Deshanie, Management Accountant, 0488161896, bineshka@aifoods.com.au, Australian International Foods Pty Ltd
References
References available upon request.
Timeline
Retail Assistant
Aldi (A Limited Partnership) VIC, Australia
2023.09 - Current
Event Host
Crown Leadership International Group
2023.07 - Current
System Analyst
CRIMSONTECH Private Limited
2019.02 - 2023.05
Retail Assistant
Aldi (A Limited Partnership)
2016.10 - 2018.10
Internship - System Analyst
Yu Solutions
2016.10 - 2017.01
Maintenance Person and Delivery person
BIC Services
2014.01 - 2016.09
Steward Person
Nick's Seafood
2013.05 - 2015.12
Bachelor of Information Technology -
Charles Sturt University
ECA Professional Year Programme in Information, Communications & Technology -
Education Centre of Australia
Advanced Diploma of Marketing and Communication -
Australis Institute of Technology and Education
Diploma of Information Technology -
Martin College
Martin College
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