LAM NGO
Heddon Greta,NSW
Summary
Driven professional with a proven track record at Bakery Cafe, where I leveraged industry awareness and negotiation techniques to guide investment redemptions. Excelled in fostering team collaboration and problem-solving, significantly enhancing departmental performance. Skilled in building client rapport and efficiently managing redemption processes, ensuring timely resolutions.
Overview
2
2
years of professional experience
Work History
Bakery Reception
Bakery Cafe
Cardiff, NSW
08.2019 - 08.2021
- Conducted thorough research on relevant market trends to provide informed guidance on investment redemptions.
- Fostered a positive work environment by collaborating effectively with team members and sharing knowledge to improve overall departmental performance.
- Developed rapport with clients through clear communication and empathetic understanding of their unique financial situations during the redemption process.
- Leveraged strong organizational skills to maintain accurate tracking of pending redemptions, enabling timely follow-up and resolution.
Education
Waitress - Waitress
Dai Hoc Sai Gon Tourist
VietnamSkills
- Negotiation Techniques
- Industry Awareness
- Teamwork and Collaboration
- Problem-Solving
Languages
Vietnamese
Native or Bilingual
Timeline
Bakery Reception
Bakery Cafe
08.2019 - 08.2021
Waitress - Waitress
Dai Hoc Sai Gon Tourist