Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Lam Nguyen

kallangur,QLD

Summary

proven track record of excellent customer service as a Woolworths team member and hands-on experience volunteering in a hospital setting. Demonstrates strong interpersonal, administrative, and time-management skills, with a focus on delivering outstanding support to patients, staff, and customers. Adept at multitasking in fast-paced environments, maintaining attention to detail, and fostering a positive atmosphere. Passionate about contributing to the healthcare system by streamlining operations and enhancing patient experiences.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Hospital Ambassador Volunteer

Mater Hospital Brisbane
Brisbane, QLD
08.2024 - Current
  • Warmly welcomed patients and visitors, helping them navigate hospital facilities with ease.
  • Provided clear and accurate information regarding services, directions, and schedules.

Front End Team Member

Woolworths
Kallangur, QLD
04.2022 - Current
  • Cleaned shelves, counters and tables to maintain organized store.
  • Greeted customers to determine wants or needs.

Education

Bachelor of Science - Biomedical Sciences

University of Queensland
Brisbane, QLD
12-2025

High School Diploma -

Dakabin State High School
Brisbane, QLD
11-2021

Skills

  • Customer Service
  • Proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint)
  • Proficiency in GraphPad Prism
  • Statistical Analysis and Report Interpretation
  • Understanding of Medical Terminology

Languages

English
Native/ Bilingual
Vietnamese
Native/ Bilingual

Certification

  • Certificate I in Sport and Recreation: Capable of Providing First Aid

References

Wendy Jean Fuller (Woolworths Store Manager)

0411 984 251 | jwsfuller3@hotmail.com

Fiona Taylor (Mater Hospital)

fiona.taylor@mater.org.au 

Timeline

Hospital Ambassador Volunteer

Mater Hospital Brisbane
08.2024 - Current

Front End Team Member

Woolworths
04.2022 - Current

Bachelor of Science - Biomedical Sciences

University of Queensland

High School Diploma -

Dakabin State High School

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Lam Nguyen