Lan Tran Nha
Toowoomba,QLD
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
1
1
year of professional experience
Work History
Receptionist
Nail Society
11.2022 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Kept tidy and organized area to comply with cleanliness standards.
- Oversaw schedule to manage appointments of new and existing clients.
- Communicated effectively with management concerning important customer issues.
Collaborator
Van Lang University Event
04.2022 - 04.2022
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
Education
Bachelor of Arts - Public Relations, Advertising, And Applied Communication
University of Southern Queensland
Toowoomba, QLDSkills
- Resident Satisfaction
- Mail Handling
- Referral Coordination
- Making Appointments
- Live Event Support
Languages
Vietnamese
Native or Bilingual
Timeline
Receptionist
Nail Society
11.2022 - Current
Collaborator
Van Lang University Event
04.2022 - 04.2022
Bachelor of Arts - Public Relations, Advertising, And Applied Communication
University of Southern Queensland
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