Lana Alnashi
Penrith,NSW
Summary
A committed individual, a current year 12 student with more than 3 years experience working in customer service, a Certificate I in hospitality, and a secondary certificate in leadership training. Aims to use strong communication and organisational skills, a dedicated and quick learner full of enthusiasm for improving in the field of customer service. Additionally, having a strong interest in creativity, communication, fashion, and literature.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CUSTOMER SERVICE
HUNGRY JACKS
06.2023 - 01.2025
- Provided fast customer service by working efficiently.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Worked well under pressure.
- Trained new employments.
PEER SUPPORT LEADER
Kingswood high school
10.2022 - 03.2023
- Prepared over 20 younger students for later educational experiences by encouraging them to explore learning opportunities and to persevere with challenging tasks
- Developed plans and materials to communicate with activities that were beneficial to younger students and other important social issues
- Established trust with participants through active listening, empathy, and non-judgmental approaches in all interactions.
VOLUNTEER
The Coffee Emporium
05.2021 - 01.2023
- Provided assistance in cleaning and serving for the coffee emporium.
- Practicing and Experimenting with making coffee, teas and other drinks with proper cafe equipment
- A coffee shop owned by the candidate's father
Education
HSC -
Kingswood High School
131 Bringelly Rd, Kingswood NSW 274710.2025
Skills
- Problem-Solving Skills
- Time Management
- Dependable And Reliable
- Outgoing And Friendly
- Creativity
- Teamwork And Collaboration
Certification
- Secondary leadership training
- Certificate I in hospitality
Timeline
CUSTOMER SERVICE
HUNGRY JACKS
06.2023 - 01.2025
PEER SUPPORT LEADER
Kingswood high school
10.2022 - 03.2023
VOLUNTEER
The Coffee Emporium
05.2021 - 01.2023
HSC -
Kingswood High School
Similar Profiles
Rhett HillRhett Hill
Crew Team Member at Hungry JacksCrew Team Member at Hungry Jacks
Kalan CarrollKalan Carroll
Crew Member at Hungry JacksCrew Member at Hungry Jacks
Atlanta CrawfordAtlanta Crawford
Crew Member at Hungry JacksCrew Member at Hungry Jacks